Facilities​/Engineering Operations Manager Greenwich, CT

Facilities / Engineering Operations Manager – Greenwich, CT

Greenwich, Connecticut, United States – ESR Healthcare

Location:

Greenwich, CT

Facility/Engineering Operations Manager, a Director‑level position requiring 3 years of management experience and a bachelor’s degree. This role will support the partnership at Greenwich Academy, a prestigious K‑12 independent school.

We are looking for a leader with Custodial Operations background and experience with Building Automation Systems and MEP Maintenance.

Seeking our Facilities Engineering Operations Manager to support our partnership at Greenwich Academy
, a renowned K‑12 independent school in Greenwich, CT. Our leader will have Custodial Operations background and experience with Building Automation Systems and MEP Maintenance. This is a high‑visibility leadership role, managing the second shift, typically ~2:00 pm‑10:00 pm Monday through Friday. Our manager will partner with and be second in responsibility to our Facilities Director to deliver best‑in‑class integrated facilities management (IFM) services while aligning with the Academy’s mission of excellence and care for its students, faculty, and historic campus.

Our ideal candidate brings strong Custodial and Maintenance leadership experience
, including hands‑on technical knowledge, team development skills, and a passion for maintaining beautiful, safe, and high‑performing educational environments.

• Lead and mentor the 2nd shift (~2:00 pm‑10:00 pm) custodial and skilled trades teams to ensure a well‑maintained and welcoming campus environment.
• Provide leadership and direction for the operation when the Director is away.
• Foster strong relationships with school leadership and faculty by listening closely, communicating proactively, and delivering responsive service.
• Oversee all aspects of facility operations, including custodial services and preventive & predictive maintenance.
• Leverage your knowledge of Building Automation Systems (Trane preferred) to troubleshoot issues and continuously improve performance.
• Collaborate with campus stakeholders to support events, seasonal needs, and long‑term planning initiatives.

• Leadership for our second shift team (~2:00 pm‑10:00 pm, Monday‑Friday).
• A proactive mindset focused on service excellence and continuous improvement.
• Strong technical acumen with hands‑on mechanical systems and BAS maintenance.
• Proven success leading a comprehensive facilities program in a school or similar campus setting, including the second shift.
• Excellent communication and relationship‑building skills across all levels.
• Experience leading high‑performing facilities teams.
• Bi‑lingual Spanish is a plus.

• Manage one other manager in a smaller volume account; responsible for employee development.
• Technical client interface.
• Payroll and time management of frontline staff.
• Oversee and coordinate projects.
• Manage work orders/CMMS.
• Responsible for client relations/engagement.
• Manage QA and Safety.

• Minimum Education Requirement – Bachelor’s Degree or equivalent experience.
• Minimum Management Experience – 3 years.
• Minimum Functional Experience – 3 years in facilities maintenance, plant operations, or engineering services.

• Bachelor’s Degree or equivalent experience.
• 3 years’ work experience in facilities maintenance, plant operations or engineering services.
• Custodial Operations background and experience with Building Automation Systems and MEP Maintenance.
• Hands‑on experience in mechanical systems and BAS maintenance.
• Experience in a comprehensive facilities program in a school or similar campus setting, including the second shift.
• Experience leading high‑performing facilities teams.