Repair and Tool Technician

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This role makes equipment recommendations and ensures that units are maintained.

Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to Tool Rental customers, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating their proper use as needed. They also support the day-to-day operation and maintenance of equipment in the Tool Rental department.

In non-store locations, technicians ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Provide equipment recommendations and ensure that units are maintained.
• Work in stores with Tool Rental Centers and in repair centers; service store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating proper use as needed.
• Support the day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned prior to returning to the originating store.
• Maintain a thorough knowledge of all tools and effectively manage the tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of all tools.
• Ability to manage tool inventory and perform repairs as needed.