Projects and Warranty Manager

• Base salary depending on experience level.
• Annual and project-based bonuses
• Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package
• Very strong project pipeline and family-oriented culture – clear progression potential.

This position plays a critical role in maintaining client satisfaction
, protecting company bandwidth
, and closing the loop on project commitments. By owning small scopes and service items from start to finish, the Service & Small Projects Project Manager enables our senior project leaders to stay focused on large-scale delivery and business growth.

The Project Manager will lead the project team and have overall responsibility for the success of assigned project(s) with a focus on budgeting, planning, scheduling, quality, and relationship with owners and subcontractors

• Serve as the primary point of contact for warranty service
  , punch list execution
  , and small maintenance projects
  .
• Coordinate, schedule, and manage minor capital improvements and facility modifications for commercial clients.
• Respond promptly to service requests from building owners, tenants, and internal teams.
• Perform light-hands on work as needed (e.g., adjust doors, replace ceiling tiles, patch/paint, basic troubleshooting).
• Close out punch lists effectively and ensure timely, high-quality follow-through on outstanding items.
• Document service calls and project status using tracking tools and internal reporting systems.
• Communicate directly with clients and building occupants to manage expectations and ensure satisfaction.
• Coordinate with subcontractors, material vendors, and internal team members as needed to complete work efficiently.
• Maintain accurate cost tracking, issue small-scale estimates or T&M proposals when appropriate.
• Help develop standardized procedures for warranty response, maintenance ticket intake, and issue resolution.
• Support development of a service/warranty crew as demand grows.

• 5-7 years of experience in commercial construction project management
  , with an emphasis on close-out, warranty, or facility service work.
• Demonstrated ability to independently manage small scopes and resolve issues with minimal direction.
• Hands-on construction skills and the willingness to perform basic field tasks when appropriate.
• Strong knowledge of commercial building systems, finishes, and construction details.
• Excellent communication and customer service skills; capable of building trust and rapport with clients.
• Organized and efficient, with a strong sense of follow-through and task completion.
• Ability to organize, analyze, and problem solve challenges when they occur on assigned projects
• Effective communication and ability to build/foster strong relationships with all internal and external stakeholders