Store Manager, Retail & Store Manager

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto‑service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality.

We start by offering each teammate more than just competitive pay: formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401 k plan.

Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates, and merchandising, advertising and promotion of products and services. Pay range: $51,300.00 – $94,500.00.

• Customer service.
• Drive store sales and promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied.
• Other duties as assigned.

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict‑resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

• Two‑year college degree or equivalent.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development: resources to help you level up.
• Community Involvement: pride in working with local communities and giving back.
• Integrity & Teamwork: doing things right, together.

We believe people can only provide superior service and quality when they bring their whole self to work. We champion all perspectives and strive for a diverse team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I‑9 Employment Eligibility Verification will be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.