Area Supervisor - North Greenville, SC

Area Supervisor – North Greenville, SC at ROSS DRESS FOR LESS (Greenville, SC)

Base pay range: $14.00/hr - $18.00/hr

• Success – Our winning team pursues excellence while learning and evolving
• Career Growth – We develop industry‑leading talent because Ross grows when our people grow
• Teamwork – We work together to solve the hard problems and find the right solution
• Diversity, Equality & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

The Area Supervisor is a member of Store Leadership responsible for a specific, assigned area of the Store, general operations and supervision when acting as Manager on Duty. Duties include opening/closing the store, supervising Associates, maintaining a friendly, easy‑to‑shop environment, ensuring merchandise presentation, and executing Company operational processes.

• Maintaining Safe & Secure Environments
  • Prioritises safety, practices safe behaviours, and maintains a safe shopping environment.
  • Secures the building, manages entrance/exit control, monitors EAS devices, protects the cash office, and ensures register security.
  • Clears clutter to keep egress routes safe.
  • Responds to fire alarms and after‑hours alarms when requested.
• Customer Service
  • Treats customers, associates, and leaders with respect, courtesy, and professionalism.
  • Recognises associates using the Company recognition programmes.
• Personal And Store Brand
  • Represents and supports the Company brand consistently.
  • Makes sure the dress code is followed by all associates.
  • Maintains cleanliness and merchandising standards for all store areas.
  • Handles daily trash removal.
• General Merchandising
  • Ensures recovery, sizing, and markdowns are completed per Company standards.
  • Manages receiving and processing of merchandise, including non‑merchandise deliveries.
  • Maintains stockroom organization and handles floor moves, promotions, re‑wraps, and back‑stock processing.
  • Adheres to loss prevention measures and monthly presentation guidelines.
• Loss Prevention
  • Complies with the Loss Prevention Awareness Program and maintains a strong presence on the sales floor.
  • Protects confidential information and merchandise.
  • Maintains the PVM system, conducts “Code 50” package inspections, and follows Company Best Practices.
• Front‑End Supervision And Operations
  • Ensures front‑end processes meet Company standards and maximises productivity.
  • Manages the line to expedite customer wait times.
  • Trains associates on cash registers, shortage control, and other front‑end procedures.
  • Controls break schedules for retail associates.
  • Ensures equipment functions properly and supplies are stocked.
  • Teaches the “Scan and Bag” best practice and monitors merchandise salability.
• Fitting Rooms
  • Maintains cleanliness of fitting rooms and audits garment tags.
  • Ensures go‑back compliance and proper handling of returned merchandise.
• Administrative Duties
  • Handles cash pulls, bank deposits, and front‑end controls per company policy.
  • Administers payroll, scheduling, and reporting duties.
  • Performs other tasks assigned by the Store Manager.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritises
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Excellent verbal communication skills
• Fluency in English
• Prior customer service and supervisory experience preferred
• Familiarity with point‑of‑sale equipment and applications
• Ability to perform basic mathematical calculations used in retail
• Availability to work evenings and weekends

• Use of store equipment including PDTs, registers, and PC as required
• Ability to stand, walk, and move up to 100% of work time
• Regular bending, squatting, kneeling, climbing, and reaching
• Occasional pushing, pulling, and lifting of more than 25 lbs
• Use of janitorial equipment, rolling racks, ladders, and other supplies
• Stockroom associates must regularly push, pull, and lift more than 20 lbs

Retail Associates and Stockroom Leads (where applicable)

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