Retail Store Merchandiser

Join to apply for the Retail Store Merchandiser role at SERVINFORMA S.A.

Responsible for all aspects of product merchandising in large format accounts, including stocking shelves and coolers, building and removing displays and ad features, organizing and rotating products on shelves and in the backroom, and moving product from the backroom to the sales floor.

• Fill, merchandise, and rotate products according to published merchandising standards.
• Organize and maintain the backroom by stacking and arranging products by package and flavor, and return empty pallets, shells, damaged or out‑of‑date products to the warehouse.
• Repack damaged product for sale when possible; arrange credits for product that cannot be repacked with pre‑sales representatives.
• Build customer relationships at the store level; deliver best‑in‑class customer service through communication, building rapport, and showing attentiveness to customer needs.
• Communicate with customers to identify and understand their product or service needs; ensure your full attention is given to the account at all times.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise.
• Communicate and coordinate with merchandising teammates, delivery drivers, and pre‑sales representatives to ensure excellent service for each customer.
• Work the established schedule, including weekend days.
• Follow uniform and grooming guidelines listed in the employee handbook at all times.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work reliably and independently with minimal daily supervision.
• Valid driver’s license.
• Clean and insurable driving record.
• Regular, reliable, predictable attendance.
• Reliable transportation to access multiple store locations within an assigned shift.
• Proof of insurance that meets the company’s minimum requirements.
• Previous experience in a retail business or grocery store preferred but not required.
• Must be able to read, write, and perform basic math skills.

• Excellent communication skills, both verbal and written.
• Strong customer service skills.

• Must be physically and mentally able to successfully perform the essential elements of the job with or without reasonable accommodation.
• The ability to hear, talk, understand, and distinguish speech and other sounds.
• Frequently required to stand, walk, and sit.
• Must frequently lift or move up to 30 pounds (up to 50 pounds occasionally), climb, balance, stoop, kneel, crouch, or crawl.
• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of the job, the employee is occasionally exposed to moving mechanical equipment, outside weather conditions, and high, precarious places.
• The noise level in the work area is usually low.
• Daily travel to customer locations is required.

Pepsi of Greenville is an equal opportunity employer.