Veterinary Technician Supervisor

Overview

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Urgent Vet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.

Location: Urgent Vet - Greenville

Department: Urgent Vet Hospitals

Are you looking for an opportunity to make an impact in your community while tackling a challenging, varied set of tasks and helping animals among a great team of people? Our clinic is seeking a Full-time Veterinary Technician Supervisor to help provide outstanding patient care, team leadership, and client service in a fast-paced, state-of-the-art urgent care clinic.

• Provide leadership during each shift to support clients, coordinate paraprofessional staff, and align with hospital leadership goals by maximizing productivity and profitability.
• Direct, plan, coordinate, and perform duties related to animal health and client education to ensure consistent, efficient, quality care.
• Partner with the Practice Manager and Lead DVM to ensure effective communication with clients, hospital team members, Field Leadership, and AVG/UV Support Center departments.
• Assign cases to veterinary assistants and ensure clarity of responsibilities; identify and resolve bottlenecks in medical operations.
• Assist with client resolution decisions, invoice adjustments, and client experience exceptions.
• Train and mentor new paraprofessional staff.
• Address broken equipment issues and assist in inventory management.
• Perform other duties as assigned.
• Must be able to lift 40 lbs.

• Two years of experience in healthcare, veterinary profession, or service-type industry required.
• Medical background with medical terminology training required.
• Associate degree or veterinary technician certification/licensure preferred.
• Six months of prior experience in a management position strongly preferred.
• Animal handling experience including patient restraint, sample collection, and monitoring
• Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students
• Tuition reimbursement for Credentialed/Registered Veterinary Technicians