Emergency Triage Technician or Assistant, UVES

Compensation

Starting $22 - $30, pending credentialing & skills assessment leveling.

Four 10‑hour shifts. Rotating weekends and holiday shifts in the emergency and critical care department (1 major, 2 minor/year). Participation in the on‑call rotation required.

• Paid and Employer‑Provided Continuing Education Opportunities, including an annual on‑site CE event and rotational CE funding.
• Out of State License Transfer Costs Covered by UVES.
• Generous Paid Time Off policy, and Paid Holidays.
• Medical, Dental, and Vision Health Insurance Plans.
• Discounted Employee Pet Insurance.
• Discounted Employee Pet Care Services at UVS.
• Discounted Employee Pet Food discounts through Hill's and Royal Canin.
• 401k Planning, with Employer Matching Structure.
• Access to Ethos‑wide expansive Vet Bloom Learning and Development platform with RACE approved CE.
• Recover CPR certification initiatives.
• Ethos Peer‑to‑Peer Mentorship Networks for continued LVT growth and aspiring VTS team members.
• And more!

Upstate Vet Emergency & Specialty Care, a 24‑7 animal hospital located in Greenville, SC, provides a broad range of advanced medical and surgical care in a state‑of‑the‑art AAHA Accredited facility for pets. Our team has been selected for expertise, genuine love of patients, and dedication to continuous improvement.

• Perform basic triage on all incoming ER cases and determine appropriate acuities, aid technical floor staff with STAT cases, check‑in and input basic history for all ER patients into Smartflow, Ezyvet, and Cubex.
• Create, discuss, and obtain signatures on estimates and consents (CPR, DNR, Treatments, etc.) with owners. Prioritize patient care and client experience by providing gold standard treatment.
• Support the front desk staff, answer incoming ER phone calls, obtain and attach patient records if not done so already, discharge patients when needed. Be a liaison between ER and front desk teams, including answering questions and handling patient‑related issues.
• Attend required NVS staff meetings, department meetings, and training sessions.

• 5+ years ER experience preferred, minimum 2 years’ experience in veterinary triage/critical care medicine.
• Proficiency in advanced veterinary knowledge including restraint, diagnostic imaging, phlebotomy, venipuncture, anesthesia induction, monitoring, fluid therapy, drug calculations, laboratory equipment and procedures, pharmacology, disease processes, etc. Ability to recognize a patient in critical condition (i.e. a STAT patient).
• Experience as a receptionist or Client Service Representative.
• Excellent communication skills and client services; ability to multitask on the phone and computer. Effective communicator with clients in stressful/high‑emotion situations. Open to direct communication with the doctor on staff and support team.
• The ability to adapt to high volume caseload in regard to getting patients in for treatment and discharged post‑care. Efficient intake progression to keep the workflow of the emergency department flowing smoothly.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Apply today and experience an environment where team members want to see you succeed and be the best team member you can be!