Site Communication Manager; Experienced Level Professional

Site Communication Manager (Experienced Level Professional)

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Michelin has an immediate opening for a Site Communication Manager for our manufacturing facilities in Greenville, S.C. The Site Communication Manager will engage site employees around the site's priorities within the framework of the company's strategic plan priorities. They will define internal communication plans for the site, ensure the effective deployment of these plans, and manage associated risks. The Site Communication Manager will advise and support the management team and various departments at the site.

Within the Site Communication Manager network, they will participate in cross-functional topics, draw inspiration from best communication practices, and contribute to knowledge sharing. The Site Communication Manager is a member of the site's management team.

KEY EXPECTED ACHIEVEMENTS

Strategy and Communication Plan

• Engage employees around the site's priorities, aligning with the engagement axes: understanding, commitment, and action.
• In collaboration with the Communication & Engagement function, design the communication plan, define the necessary resources, obtain approval from the site's Management Team, and ensure the deployment of the resulting communication actions.
• As a member of the site's Management Team, advise and provide necessary support in communication matters: messaging, activations, managerial communication diagnostics, and advice on posture.

Deployment of Communication Actions

• Coordinate and/or ensure the design, production, and activation of site-specific communication tools and actions, and deploy country and Group-wide communication tools and actions.
• Ensure compliance with standards (coordinate with the country/Group editorial calendar, understand and support the Brand strategy and associated brand usage rules: visual identity, sonic identity, use of Bibendum, etc.).
• Evaluate and report on the effectiveness and impact of the communication plan and actions.

External Relations (Media/Public Affairs/Local Engagement)

• Assist in gathering concrete facts for preparing communication materials by the country's press office and/or public affairs department, and contribute to responding to related information requests.
• Execute basic media and/or public relations actions under the supervision of the press office and/or public affairs.

Site Crisis Communication

• Be part of the site's crisis management team. Define crisis communication messages and actions to support crisis management.
• Ensure the establishment of appropriate press and social media monitoring in collaboration with the Communication & Engagement function.
• In case of press inquiries, alert the country's Press Office and contribute to drafting talking points to ensure the spokesperson designated by the Press Office can respond effectively.

Event Management

• Plan, coordinate, and manage site events in close collaboration with the sponsor.
• Depending on the size of the event, collaborate with the project team, external vendors, and the local events team.
• Ensure the event's achievement level is measured against the set communication objectives.

WHAT WILL YOU BRING

• A Bachelor's degree in Business Communications, English, Journalism, Public Relations, or a similar communication field of study is preferred.
• 3-5 years of experience in a communications role is required. Experience in a manufacturing environment preferred, but not required.
• Success in coordinating and leading multiple communications projects at one time.
• Emotional intelligence/ability to use emotional information to understand motivation and influence communications design.
• Confidence and skills to ask questions, challenge leadership, and create strong relationships with managers, employees, suppliers, and the community.
• Organizational change experience that includes identifying performance measurement criteria and monitoring the impact of the change communication.

SPECIAL APPLICATION REQUIREMENTS

Candidates must submit at least one original communication piece when applying to this position. Examples could be an existing…