RISK MANAGER

Job Summary

Under limited direction and in compliance with technical, administrative, regulatory, or professional standards and guidelines, develops, implements, and administers city-wide comprehensive risk management program. Responsible for identifying, analyzing, and mitigating risks that could adversely affect City operations, assets, employees, or the public. Provides strategic oversight of liability, property, casualty, and workers’ compensation insurance programs; ensures compliance with federal, state, and local safety regulations;

and develops policies to minimize exposure to loss. Manages the Risk Management internal service fund and claims accounts, develops and administers the annual Risk budget and cost allocations, and directs claims management activities. The role carries significant fiscal responsibility, ensuring the cost-effective use of insurance programs, claims reserves, and loss-prevention strategies to protect City and Greenville Transit Authority (GTA) resources.

Reviews all formal solicitations during the development stage to ensure mandatory insurance requirements are sufficient to provide adequate protection to the City and GTA. Work involves substantial interaction with department directors, Human Resources Department, City Attorney's Office, and external stakeholders to proactively manage risks, resolve claims, and safeguard City finances. Serves as the Risk Manager for GTA and as the City’s Title II Americans with Disabilities Act (ADA) Coordinator, providing guidance and assistance to departments on risk, safety, and ADA issues.

Frequently leads or participates on committees and teams to address claims, disability management, ADA compliance, and other organizational risk and safety concerns.

• Provide Strategic Leadership for the Risk Management Program: Lead the development and execution of a comprehensive risk management framework for the City of Greenville and GTA. Establish and enforce policies covering insurance, liability, property, workers’ compensation, and safety compliance; negotiate and manage insurance programs, including self-insured, excess coverage, and risk financing strategies; and perform financial analysis to evaluate the most cost-effective approach to coverage.
  
  Provide executive direction for city-wide safety compliance, approving corrective action plans and ensuring departments have access to appropriate safety resources, with day-to-day inspections and reporting managed by supporting staff. Serve as the City’s and GTA’s Occupational Safety and Health Administration (OSHA) Coordinator, acting as liaison with regulatory agencies, conducting research, and providing high-level guidance and direction, while delegating routine recordkeeping and inspection reporting to staff.
  
  Additional duties include reviewing South Carolina Department of Motor Vehicles (DMV) driver records for compliance with insurer requirements, coordinating Medicare, Medicaid, and SCHIP Extension Act (MMSEA) reporting, supporting disability management and workplace safety initiatives, and maintaining all records related to risk management activities.
• Oversee Claims and Litigation Management: Provide oversight of the City’s and GTA’s liability, property, and workers’ compensation claims to ensure effective administration, compliance, and protection of City and GTA’s assets. Direct and evaluate the work of claims staff and the Third-Party Administrator (TPA) or risk pool to ensure claims are administered in compliance with City policy and applicable regulations, with daily claims processing performed by the Program Administrator, investigated in a timely manner, reserves accurately maintained, settlements equitable, and all federal, state, and local regulations (e.g., MMSEA) met.
  
  Coordinate with the City Attorney's Office and external counsel, supporting or representing the City’s and GTA’s interests in hearings, mediations, and legal proceedings as appropriate. Maintain strong relationships with insurers, brokers, risk pool administrators, regulatory agencies, and City departments, and provide regular briefings to leadership on claims activity, exposures,…