Shelter Repair and Maintenance Technician Safe Harbor

Overview

Job Title:

Shelter Repair and Maintenance Technician

Supervisor:
Shelter Operations Supervisor

Location:

Safe Harbor Shelter Sites

Classification:
Full-Time/ Non-Exempt

Schedule:

40 hours per week (Monday-Friday)

• Provide hands-on maintenance and minor repairs to ensure shelters are clean, functional, and safe for clients and staff.
• Perform minor repairs including patching walls, replacing light fixtures, tightening hardware, fixing leaks, and assembling furniture.
• Complete basic plumbing and electrical maintenance (non-licensed tasks only).
• Conduct routine maintenance tasks such as replacing air filters, light bulbs, and smoke detector batteries.
• Maintain cleanliness and organization of outdoor areas and storage spaces.
• Perform preventative maintenance.
• Respond to on-site repair needs as scheduled or assigned.
• Document completed tasks in the maintenance log or digital system and submit updates to the Shelter Operations Supervisor for review.
• Transport supplies, tools, and discarded materials between locations as needed.
• Identify safety hazards and notify the Shelter Operations Supervisor of major maintenance issues requiring vendor assistance.
• Use the shelter’s work vehicle for official tasks as authorized.
• Respond appropriately to urgent maintenance concerns and immediately notify the Shelter Operations Supervisor of any emergency facility issues or safety risks.
• Communicate professionally with supervisors and team members regarding task progress, timelines, and material/tool needs.
• Review assigned maintenance requests or work orders and ensure timely resolution.
• Support and model the mission and vision of Safe Harbor through professionalism, respect for others, and a commitment to maintaining a safe and welcoming shelter environment.
• Complete tasks within assigned time frames and communicate promptly if delays or barriers arise.
• Demonstrate reliability in attendance and follow-through with assigned work orders.
• Maintain appropriate boundaries with clients at all times, including avoiding detailed personal conversations, refraining from giving advice, and immediately reporting any client-related concerns to supervisory staff.
• Perform other maintenance-related duties as assigned.

• Prior experience in general building maintenance, repair, or handyman services.
• High school diploma or GED required.
• Ability to work independently with minimal supervision.
• Strong time management and problem-solving skills.
• Working knowledge of tools and equipment used in basic repair work.
• Valid driver’s license and ability to safely operate a vehicle.
• Maintain trauma-informed conduct while on-site, avoiding personal interactions with clients unless necessary for the task, and always respecting client privacy and dignity.

• Experience in a residential or nonprofit setting.
• Awareness of trauma-informed environments and sensitivity to the shelter population.

• Work is primarily performed at residential shelter sites, both indoors and outdoors.
• Requires physical activity including lifting up to 50 lbs, bending, climbing ladders, and standing for extended periods.
• Must be comfortable working in communal living environments with children and adults present.
• This position receives regular supervision and check-ins to ensure task completion, alignment with program goals, and professional conduct in sensitive environments.
• Must follow agency safety protocols, including proper handling of tools, PPE use when necessary, and maintaining boundaries in client-occupied areas.
• Occasional exposure to cleaning chemicals, weather conditions, and routine noise from shared spaces.
• Must be able to respond calmly and professionally when clients are present and maintain discretion at all times.