Solutions Director

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

We are seeking an experienced and strategic Solutions Director to lead Courser’s centralized solutions architecture and pre-sales engineering function across our portfolio of operating companies. This role is responsible for designing, standardizing, and supporting technical solutions that drive revenue growth, improve delivery consistency, and align with Courser’s long-term technology and services strategy.

The Solutions Director will serve as a senior technical and commercial leader, partnering closely with Sales, Service Delivery, and Executive Leadership to support complex opportunities, guide solution design, and ensure best-in-class customer outcomes across multiple operating companies.

This is a centralized role supporting multiple brands and markets within the Courser platform.

• Develop and lead Courser’s centralized solutions strategy to ensure consistent, scalable, and profitable technical offerings across all operating companies.
• Partner with Sales and Revenue leadership to support complex opportunities, providing technical leadership, solution design, and executive-level customer engagement.
• Create and maintain standardized solution frameworks, service offerings, and architecture guidelines to promote consistency, efficiency, and margin optimization across the portfolio.
• Serve as a centralized technical resource supporting multiple operating companies, aligning local teams to Courser standards while accommodating unique customer and market needs.
• Lead the design of end-to-end solutions across infrastructure, cloud, security, networking, and managed services to meet customer requirements and business objectives.
• Work closely with Sales, Service Delivery, Finance, and Executive teams to ensure solutions are aligned with operational capabilities, pricing models, and margin targets.
• Establish and maintain best practices for solution design, documentation, and handoff to delivery teams to ensure consistent execution and customer satisfaction
• Provide technical leadership and mentorship to solutions engineers and technical pre-sales resources across the organization.

• Bachelor’s degree in Information Technology, Engineering, Business, or a related field, or equivalent practical experience
• 8+ years of experience in solutions architecture, pre-sales engineering, or technical leadership role
• Strong experience designing and selling IT solutions, including cloud, infrastructure, security, and managed service
• Proven ability to lead complex, multi-stakeholder technical sales cycle
• Strong business acumen with the ability to balance customer needs, delivery capabilities, and financial outcomes
• Excellent communication, presentation, and executive-level customer engagement skills
• Ability to manage multiple initiatives in a fast-paced, growth-oriented environment

• Experience supporting MSPs, IT services firms, or multi-company environment
• Experience building standardized service offerings and go-to-market solution framework
• Familiarity with cloud platforms (Azure, AWS, or similar), security solutions, and modern IT architectures
• Relevant technical or sales certifications (Azure, AWS, Cisco, VMware, security, or similar)
• Strong leadership, collaboration, and influence skills
• Growth-minded, continuous-improvement mindset

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

• Competitive benefits package,…