Technical Product Manager, Business Operations

* Develop and maintain a comprehensive product roadmap for internal ecosystems and applications, aligning with organizational objectives and IT strategy.
* Collaborate with stakeholders to define product vision, goals, and requirements based on business needs and industry best practices.
* Oversee the planning, execution, and delivery of ecosystems and applications-related IT projects, ensuring they are completed on time, within scope, and within budget.
* Coordinate with cross-functional teams, including IT, business units, and external vendors, to manage project milestones and resolve any issues.
* Conduct needs assessments and gather requirements from various departments to understand business processes and identify areas for ecosystems and applications system improvements.
* Translate business requirements into technical specifications, document them into backlogs in Jira(or through Xidea/Boss Ticket), and work with development teams to implement solutions.
* Collaborate with developers, system engineers, and other IT professionals to design and build ecosystems and applications application features and enhancements. Ensure technical solutions are scalable, secure, and aligned with best practices and organizational standards
* Act as the main point of contact between business units and the IT department, ensuring clear and effective communication throughout the project lifecycle.
* Provide regular updates on project status, risks, and milestones to stakeholders and senior management.
* Develop and execute testing plans to validate the functionality, performance, and stability of ecosystems and applications before deployment. Manage user acceptance testing (UAT) and gather feedback to make necessary adjustments and improvements.
* Develop training materials and conduct sessions to educate users on new features and functionalities of ecosystems and applications. Provide ongoing support and address any issues or concerns related to ecosystems and applications systems.
* Monitor system performance and user feedback to identify opportunities for optimization and enhancement.
* Stay informed about industry trends and emerging technologies to recommend and implement best practices for ecosystems and applications.
* Technical Specifications:
Convert business needs into comprehensive technical specifications, ensuring clarity for development teams to effectively implement solutions;
Work closely with cross-functional teams to refine requirements and validate technical feasibility, enhancing overall project outcomes;
Maintain a repository of specifications and documentation to support future enhancements and knowledge transfer.
* 3 to 5 years of relevant work experience.
* Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Advanced degrees or certifications are a plus.
* Proven experience (typically up to 5 years) as a Product Manager or Project Manager in IT, focusing on ERP systems, with minimal supervision.
* Strong understanding of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and IT project management methodologies.
* Background in the IT Distribution Industry is a plus.
* Experience in analyzing large data sets, with database query experience a plus
* Excellent communication, leadership, and problem-solving skills.
* Clear communicator, able to convey necessary information effectively, both verbally and in writing.
* Skilled in negotiation and promoting/selling ideas persuasively.
* Effective in interacting with high levels of management (managers & above).
* Collaborative mindset with the ability to manage multiple priorities effectively.
* Experience in project management and high-volume, fast-paced logistics.
* Demonstrates strong organizational and time management skills, driving tasks to completion.
* Builds solid, effective working relationships with others and understands diverse perspectives.
* Strong attention to important details with accuracy and efficiency.
* Demonstrated ability in complex problem-solving, critical thinking, and decision-making.
* Competent in performing basic mathematical calculations.
* Quick learner, adapting to new systems and technologies efficiently.
* Intermediate proficiency in relevant computer systems and applications.
* Experience in creating and delivering formal presentations.
* ** Elective Benefits:
** Our programs are tailored to your country to best accommodate your lifestyle.
* ** Grow Your Career:
** Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* ** Elevate Your Personal Well-Being:
** Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* ** Diversity, Equity & Inclusion:
** It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer…