Payroll Specialist

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Ideal HR connects organization to leading HR support and technology options while offering a boutique style of customer service to its clients. Ideal HR is located in Greenville, SC and supports businesses of any size or industry that is headquartered within the Southeast as well their staff that is scattered across the nation.

We pride ourselves on being a client focus organization that allows businesses to grow while creating a healthy culture for their employees.

General

Purpose:

The Payroll Specialist plays a key role in delivering accurate and timely payroll services to clients while ensuring compliance with policies and deadlines to deliver a seamless payroll experience for both clients and employees. This position blends payroll knowledge with exceptional customer service, strong communication skills, time-management, attention-to-detail, and effective collaboration with the payroll team and across departments. The Payroll Specialist manages the full payroll cycle, handles employee changes and terminations, and works closely with clients to address their unique needs.

• Manage and process payrolls accurately, efficiently & timely
• Perform and review payroll calculations
• Organize and maintain files, records, and reports for payroll
• Complete timely and accurate payroll reports and forms - work closely with clients to ensure accurate information is processed
• Implement payroll processing procedures and systems - coaching best practices with clients
• Respond timely to client inquiries and requests via phone, email, and fax
• Setup and assist with the troubleshooting of client and employee access in payroll software
• Support Payroll Manager in completion of weekly, monthly, quarterly & yearly projects as needed
• Answer incoming phone calls daily and address callers' concerns appropriately
• Print and prepare employee paychecks and other financial documents/reports
• Support payroll team in ensuring all department tasks, requests, and projects are completed timely and accurately

• Customer Service Experience
• Organizational skills
• Attention‑to‑detail
• Ability to work in multiple systems
• Time‑management
• Payroll or accounting experience preferred