Intermediate Care Technician

Overview

This position serves as an advance technician for outpatient care settings such as Primary Care Clinics.

• Patient Screening: Duties include performing observation-based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status. The incumbent will complete approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency.
• Mental Health Services: The incumbent assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). The incumbent performs duties focused on communication techniques required to complete the questionnaires and templates approved for use in any outpatient clinical setting, including active listening, restating, and mirroring.
  
  The incumbent will maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
• Clinical Tasks: The Intermediate Care Technician (ICT) will work in the Greenville Patient Aligned Care Team (PACT) at the Greenville Health Care Center, Durham VA. The ICT will perform tasks which are not inclusive and will require the demonstration of appropriate training documented competence prior to their performance. The ICT may assist with or perform other related approved technical health care procedures under the direction and supervision of the licensed personnel as competency is demonstrated and documented.
• Clinical responsibilities: The content describes clinical responsibilities that include but are not limited to tasks performed under the direction of licensed personnel and within demonstrated competencies.