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Health Information Management Quality Analyst

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: Prisma Health
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Administration
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below
Position: Health Information Management Quality Analyst, FT, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Reviews and validates that scanned documents reside with the correct patient and are indexed to the correct document type and level (encounter, patient, or order) within the document management system. Assesses and reports document imaging quality metrics by employee and by location. Assures inaccurately scanned information is promptly corrected to assure the overall integrity of the patient medical record. Maintains an expert knowledge of the imaging system function and all supportive software.

Accountabilities

  • Performs routine quality audits of scanned documents and reports accuracy of work performed to include correct indexing of documents to the patient, document type, and scanning level. Identifies and reports trends in processing errors in order to reduce error rate. Identifies opportunities to improve upon process and/or reduce scanning volume. (40%)
  • Promptly resolves incorrectly scanned documents or documents scanned to the incorrect patient/location by re-scanning, re-indexing, and/or redacting. (20%)
  • Identifies system issues impacting the timeliness or quality of scanning and submits support tickets as needed. (10%)
  • Maintains statistical information on corrections, audits, and system problems to be sent to Management for review. (10%)
  • Maintains an expert level of knowledge on document management system functionality and work processes. Participates in testing of system functionality, new releases, and makes recommendations for system enhancements. (10%)
  • Assists members of the document imaging staff, serving as a Super User and elbow support. (10%)
  • Supervisory/Management Responsibilities

    This is a non-management job that will report to a supervisor, manager, director or executive.

    Minimum Education

    High School Diploma or equivalent

    Minimum Experience

    Two years' experience in Health Information Management or related Epic credential

    Specific Acceptable Credentials (if applicable)

    Registered Health Information Technician (RHIT) through AHIMA - Preferred

    In lieu of the Above Minimum Requirements

    Associate's Degree in Health Information Management

    Other Required Experience

    Document scanning experience - Preferred

    Electronic medical record experience - Preferred

    Work Shift

    Day (United States of America)

    Location

    Patewood Outpt Ctr/Med Offices

    Facility

    7001 Corporate

    Department

    HIM Operations

    Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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