AR Supervisor

Overview

Medical Billing Center is a Physical Therapist led company focused on optimizing client value and relationships through efficient and effective billing and collections.

This position requires prior experience in medical billing. Only applicants with a background in medical billing will be considered for further review.

• Provides direct supervision and management to the AR Specialists assigned.
• Manages the employee time clock and completes processes for payroll completion bi-weekly.
• Coordinates and approves time off for AR specialists and team leaders.
• Assigns back-up duties to employees.
• Performs routine client audits and provides feedback and education to AR Specialists.
• Identifies educational needs and works with Leadership Team to develop ongoing education of all staff.
• Reviews and approves all claim appeals.
• Reviews and monitors accounts receivable accounts.
• Assists AR Specialists in resolving difficult or systemic issues.
• Assists patients via phone, e-mail or through the clinic with billing questions or issues.
• Assists with practice management system training and resolving complex system issues.
• Assists in onboarding new clients and close out data when a client terminates.
• Ensures accounts are worked in a timely manner by AR specialists.
• Participates in end of month processes and provides timely reports requested by clients.
• Maintains non-covered code lists by state and distributes as needed to staff and clients.
• Communicates with AR specialists about upcoming changes for payers.
• Serves as a resource for insurance, process and procedure questions.
• Performs Annual MBC employee reviews.
• Other duties as assigned.

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employee assistance program (including mental health services)

• Leadership and management skills.
• Excellent interpersonal and communication skills with other employees.
• Ability to educate others.
• Strong telephone, interpersonal and customer service skills.
• Ability to identify trends and work with a team to resolve issues.
• Therapy billing experience which includes a strong knowledge base of third-party payer rules, regulations, and trends specific to therapy.
• Mastery of the accounts receivable processes.
• Positive, professional and team-oriented personality and appearance.
• Ability to adapt quickly and easily to changes.
• High level of detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to communicate in a calm, orderly, non-threatening manner.
• Ability to work with interruptions and to manage multiple priorities.
• Stable work history; regular and sustained attendance required.
• Professional demeanor with the ability to work well with others in a fast-paced environment.
• Demonstrated strong organizational skills (record keeping, time management, follow up, etc.).
• Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.
• Ability to multi-task, prioritize and deal with interruptions while meeting timely deadlines.
• Ability to operate all office equipment (i.e., calculating machine, computer, word processing, database and spreadsheet programs, telephone, copy machine and fax machine).
• Computer experience Microsoft Office Applications, Internet etc.