Event Specialist

Overview

High Spirits Hospitality is the parent company to Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. The organization has grown from a small bartending company in 2011 to a business with 30 full-time and 150+ part-time employees, servicing over 1,000 events per year. The company aims to provide exceptional customer service and cultivate a REMARKABLE team culture for employees.

• Radically Inclusive
• Embracing Individuality
• Making Life Fun
• Active Learners
• Responsible Citizens
• Keepin  It Real
• Ahead of the Curve
• Bold
• Leading with Heart
• Exceeding Expectations Everyday

The Event Specialist is responsible for managing all venue‑related planning tasks for assigned clients. This role serves as the primary point of contact throughout the event lifecycle, ensuring every event is well‑organized, well‑executed, and aligned with company standards. The position oversees 70–90 events per year, with 60% of those being weddings. We have three event venues in Downtown Greenville, SC.

We seek an individual with exceptional organizational skills, a positive attitude, and the ability to manage priorities for incoming tasks. A dynamic person who is up for a challenge every day. The role requires some evenings and weekends for appointments and events, with flextime scheduling and Discretionary Time Off to support work‑life balance. Experience in event planning/venue sales is required.

Venue Planning & Client Management (70%)

• Client Communication:
  Serve as the main contact for assigned clients via email, phone, and text.
• Proactively reach out to clients to confirm details well in advance of their event.
• Provide timely responses, solutions, and guidance as questions or issues arise.
• Use positive energy, professionalism, and hospitality to deliver an exceptional planning experience.
• Schedule and conduct client planning meetings, both in-person and virtually.
• Coordinate with internal finance teams to ensure vendor payments and client billing are handled in a timely manner.
• Manage client or vendor concerns in alignment with company standards. Escalate issues to senior team members when appropriate.

• Event Design & Documentation:
  Create event layouts, floor plans, and design options tailored to each client.
• Build complete event timelines, run‑of‑show, and planning worksheets.
• Clearly communicate logistical details with clients and their event vendors.
• Create event lay‑outs and design options.

• Vendor Management:
  Source and book subcontracted vendors and services (equipment rentals, catering, décor, florals, A/V, etc.).
• Ensure all vendors working in the venue meet approval criteria and carry valid insurance.

• Internal Communication:
  Communicate all finalized event details to the Venue Operations team to ensure flawless execution.
• Visit or work select client events onsite to ensure client satisfaction.
• Complete all post‑event follow‑ups including thank‑you notes, surveys, and review requests.

• Assist the sales team by leading venue tours for prospective clients.
• Respond to inbound leads and inquiries.
• Build event proposals and issue contracts.
• Handle repeat client rebooking, including proposals and contracts for future events.
• Meet monthly and annual sales targets, as well as customer satisfaction and financial goals.
• Build relationships with local event professionals to encourage referrals.
• Stay knowledgeable about all venue policies, products, and services.
• Attend networking events, industry functions, and company training sessions as required.

• Work venue events in a support or leadership role as needed.
• Assist with festivals or large‑scale events, including those under sister companies.
• Periodically serve as the onsite wedding or event coordinator.

• Complete other special projects as assigned.
• Attend and actively participate in company meetings.

• Attend and be fully prepared for staff meetings, trainings, and retreats.
• Manage and prioritize incoming tasks and direct requests from the CEO effectively.
• Consistently meet deadlines with efficient, high‑quality work.
• Maintain a personal cell phone…