Water​/Wastewater - Client Services Manager

Water/Wastewater - Client Services Manager

Ardurra (WK Dickson) is looking to hire an experienced Water/Wastewater Client Services Manager to join our team in a South Carolina office. Our innovative engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs, resulting in lower life‑cycle costs and additional benefits.

The Client Service Manager will focus on established client business growth, project delivery leadership, and mentoring of engineering staff. The position collaborates with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand our South Carolina area business. Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors.

• Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities.
• Responsible for delivering service to the client and for client relations.
• Conduct monthly project reviews with the project client and/or principal in charge, and seek periodic guidance.
• Manage multiple design consultants to complete detailed and permitted construction plans.
• During project startup understand the client's critical success factors and prepare an effective project management plan.
• Responsible for project administration in the project management system (including accurately placing the project setup information).
• Ensure all team members understand their role on the project, tasks, schedule, and budget.
• Mentor junior staff and consult with the principal in charge for guidance.
• During project execution, monitor the progress of scope, budget, schedule, and quality/performance.
• Provide project team leadership and be accountable for technical, financial and schedule delivery excellence.
• Responsible and accountable for all aspects of the project from initiation through close‑out.
• Responsible for risk management and proactive change management.
• Responsible for prompt invoicing and collection.

• Bachelor’s degree in Engineering required.
• Professional Engineer License (SC) preferred.
• At least eight (8) years of experience.

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family‑like culture, striving to create an enjoyable, challenging, and rewarding work environment. We focus on developing staff through internal programs like the Ardurra Academy and industry‑leading Leadership program, and provide a people‑centric culture that supports professional development, multiple career paths, and work‑life balance.

Ardurra is an Equal Opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agency agreement, Ardurra will not consider or agree to payment of referral compensation or recruiter fee. Any candidate submitted without a signed agreement may be considered property of Ardurra and hired at the company's discretion. We are not currently adding any more agencies to our approved vendor list.