Biomedical Equipment Technician - Greenville, SC

Job Title

Biomedical Equipment Technician - Greenville, SC

Biomedical Equipment Technician - Greenville, South Carolina

This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.

• Perform preventative maintenance and service repair on equipment utilizing the service manual, on-the-job training (OJT), OEM or third-party training.
• Identify and resolve customer issues, providing appropriate communication and involving the appropriate site service personnel.
• Maintain customer satisfaction as a primary goal; demonstrate ownership in difficult circumstances and urgency to deliver results; assess priorities communicated by the Site Manager, the Site Team, or the customer to establish priorities.
• Independently complete PMs, Field Change Orders (FCOs), installations, and related tasks; independently diagnose and resolve electronic, network, and mechanical problems and customer issues.

• You have one or more years of experience servicing medical equipment; experience with general biomedical equipment, patient monitoring, blood pressure monitors, defibrillators, or infusion pumps is highly preferred.
• Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Knowledge of electronic circuit boards, schematics, processors, and computer hardware; ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment; knowledge and use of necessary tools and test equipment.
• Ability to perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for Field Service position.
• Ability to work flexible hours (including overtime, weekends, and on-call rotations) and safely work with radiation sources and/or radioactive materials; wear required personal protective equipment.

We believe we are better together than apart. For office-based teams, in-person work is required at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are typically outside of the main facilities, at customers’ or suppliers’ locations. This is a Field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to quality healthcare. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

The hourly pay range for this position in South Carolina is $19.87 to $31.79, plus overtime eligible. This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside in or within commuting distance to Greenville, South Carolina.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.