Customer Service Representative

The Customer Service Representative will be responsible for responding to customer service-related questions via inbound calls, texts, or email and manage the welcome call process for new customers.

• Answer inbound calls
• Assist our collections team in maintaining past due accounts
• Provide first class customer service to our customers
• Be a subject matter expert in all things customer service related!

• Active listening skills
• Understanding of technology, software applications, phone and computer systems
• Attention to detail
• Excellent customer service skills
• Prior experience in a related field
• A high school diploma or GED
• Bilingual in English/Spanish is highly desirable

• Monthly Bonus Potential
• An Engaged Leadership Team
• Hands-On Training
• Paid Time Off & Paid Holidays
• Employee Assistance Program
• Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
• Health Savings Account Eligibility
• 401(k) Plan with a Safe Harbor Match

Please visit our website for additional information!

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Location:
  
  Greenville, SC

This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.