Product Insights Manager

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Job Description

ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness’ world class equipment is designed to our customers’ goals of continuous improvement throughout the production process. ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

Job Description

ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness’ world class equipment is designed to our customers’ goals of continuous improvement throughout the production process. ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

ITW Description

Since ITW’s founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ more than 50,000 women and men who adhere to the highest ethical standards.

ITW has 81 businesses divided into 7 Segments, which includes:
Welding, Automotive OEM, Food Equipment Group, Construction Products, Polymers & Fluids, Test and Measurement & Electronics, and Specialty.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program for those who qualify.

Product Manager

As a key member of the Strategic Marketing team, the Product Manager will report directly to the Director of Strategic Marketing and will be responsible for strategic and tactical Product Management, which delivers customer-focused solutions for ITW Hartness equipment. Primary responsibilities include playing a key role in the development of the ITW Hartness products by following the ITW Customer-Back Innovation framework, aligning the organization to this strategy and supporting the execution to our short-term and long-term targets.

The ideal candidate will have in-depth experience developing, positioning, and pricing differentiated products for the Food, Beverage and Personal/Household Care industries, as well as demonstrated influencing skills including partnering with adjacent organizations to achieve business goals.

This position will be based at our headquarters in Greenville, South Carolina.

Primary Responsibilities

The Product Manager is responsible for creating product strategies through a deep understanding of the customer needs, product portfolio, and technology capabilities in conjunction with key external and internal stakeholders. This role will oversee and support the successful development of new products and commercial execution of new and existing products to meet AP and LRP targets.

• Perform market research, competitive analysis and business data studies (unit volumes, revenues, margins) to understand business trends and make informed decisions about current and future product direction for ITW Hartness.
• Conduct Voice of the Customer (VOC) interviews to explore market and development opportunities.
• Identify and quantify customer pain points and follow established frameworks for launching and driving related innovation projects.
• Iteratively confirm the value proposition of ongoing Customer-Back Innovation efforts with customers during the development cycle.
• Partner closely with the Product Development team though all Innovation stages to ensure strong competitive differentiation while also meeting time to market expectations.
• Participate in…