General Support - Documentation Clerk

SMP, 5150 Pelham Rd, Greenville, South Carolina, United States of America

Posted Thursday, December 11, 2025 at 5:00 AM

Established in 1919 and traded on the NYSE, Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of premium automotive replacement parts utilized in the maintenance, repair, and service of vehicles in the automotive aftermarket. Additionally, SMP provides customized solutions for vehicle control and thermal management products in diversified end markets represented by its Engineered Solutions segment.

Globally, SMP employs over 6,000 employees across nearly 40 manufacturing, distribution, and engineering facilities and offices located in North America, Europe and Asia. SMP sells its products primarily to automotive aftermarket retailers, program distribution groups, warehouse distributors, original equipment manufacturers, and original equipment service part operations in the United States, Canada, Europe, Asia, Mexico, and other Latin American countries.

Under the direction of the Quality Manager, maintain all procedural documentation in accordance with Quality Management requirements. Maintain the Engineering Change Requests/Notice (ECR) System, change Bill of Materials, routings and create new parts in the JD Edwards ERP system. Process, analyze and report on daily and monthly metrics. Train employees on the use of the document control and ECR systems.

Primary work hours are between 8:00 am – 5:00 pm Monday - Friday. Over time as needed.

• Associate’s degree or High School Diploma with 1 to 3 years’ experience in ERP Systems
• Computer Experience with a concentration in Microsoft Office
• Strong Excel and Word skills required
• File Management Skills
• Ability to multi-task and take on various tasks to support continuous improvement of the Quality Department and Plant operation

• Experience in a IATF 16949 or ISO 9001 environment
• ERP Systems
• General working knowledge in SharePoint Software

• Work in conjunction with the Data Management Coordinator
• Coordination of the approval, introduction, and modification of design, process, and quality documentation for all products using ECR/N system
• Facilitate changes and product launches generated by ECR’s, ECN’s, and SCR’s received from Sister Facilities
• Create and maintain bills of materials, item masters, and routings for all Greenville production and EPO products using JD Edwards in GVL and other SMP locations
• Monitor and report to GVL Staff critical ECR metrics
• Oversee the control of all SMP GVL documentation
• Facilitate document distribution and storage to varying locations within the factory
• Involve in training of related items associated within the quality functions of the job
• Facilitate record monitoring, storage and compliance with all departments
• Work with all groups to train in the writing of ECR/N and relationships of documentation used by Greenville
• Document all quality relevant records, which are under his/her responsibility according to the procedural instructions
• Navigate SMP, automotive industry, and Customer Web Sites as required including the reporting of Customer Score Cards
• Report various items to the Greenville Staff, such as scrap, output reports, Greenville Goals, warranty reports
• Support improvement teams with scrap metrics tracking
• Keep area clean and well organized

• Walking to and around the production floor, sitting at desk
• Typing on computer, reviewing monitor while sitting in chair at desk
• Written and verbal communication using computer and telephone

Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SMP, 5150 Pelham Rd, Greenville, South Carolina, United States of America