Sales Associate - Kirkland's - Part Time

Join The Brand House Collective as a Sales Associate at Kirkland's Home (Part Time).

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising under the partnership and direction of the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floor sets, and cleaning. Serving the customer is always the top priority regardless of the work area.

• Support and value Customer Service in both the in-store and online (ship to store) shopping experience
• Actively engage with all customers, modeling exceptional selling behaviors
• Greet every customer with enthusiasm, maintaining a positive, can-do attitude at all times
• Proactively engage with customers, read cues and respond appropriately
• Educate each customer on loyalty programs, current promotions, and merchandise assortment to support basket building
• Support the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while pursuing a common goal
• Achieve or exceed goals associated with company initiatives and programs
• Assist in the receipt of all merchandise in a safe, timely, and efficient manner
• Assist in maintaining an efficient and organized sales floor and stockroom
• Assist in maintaining merchandise presentation, pricing, and inventory accuracy
• Champion and demonstrate a commitment to Kirkland’s Values:
  Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as necessary

• Energetic, people- and results-oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays, and evenings
• Ability to read and interpret company directives, handbook, and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or hang overhead banners/products
• Must frequently position self to retrieve and stock products in the stockroom and sales floor, and place merchandise in bags
• Must be able to stand and move around the store for prolonged periods to greet and assist customers
• Must be able to communicate frequently with customers in person, electronically, and telephonically
• Must be able to move merchandise 50 pounds or more to and from the stockroom to sales floor
• Must operate a point-of-sale system, registers, and handheld devices efficiently and accurately

• Entry level

• Part-time

• Sales and Business Development

• Retail and Transportation, Logistics, Supply Chain and Storage