Endocrinology CMA​/RMA Clinical Coordinator

Overview

Job Title: Certified/ Registered Medical Assistant – Clinical Coordinator I

Department: Endocrinology, WH Smith

FLSA Status: Non-exempt

About us

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30 a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision

• Supervision Received:
  Reports to Clinical Supervisor;
  Operations or Clinical Manager;
  Director of Operations.
• Supervision Exercised:
  None.

Typical Physical Demands

• Requires full range of body motion including handling and lifting patients, manual dexterity and eye-hand coordination.
• Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds.
• Requires normal visual acuity and hearing. Requires exposure to bodily fluids.

Typical Working Conditions

Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treat patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

• Provider’s assistant in the daily clinic assisting providers during office visits and in-office procedures as needed.
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
• Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions.
• Record medications, allergies, pertinent lab work, pharmacy, and PCP in the EMR.
• EKG
• IRIS
• Immunization Management
• Prior Authorizations
• Population Health and care gap closure
• Download Glucose Monitors
• Preparing and administering medications under the direction of supervising physicians.
• Follow standing orders as directed by department policies (i.e., UA, Flu, Strep tests).
• Administer PO medications under direct supervision of the physician.
• Orders, stocks, and maintains exam rooms and clinic areas.
• Notify patients of lab results.
• Assist patients by answering phone calls and refilling medications at the direction of the physician.
• Make referrals to other departments and clinics to coordinate patient care.
• Under clinical supervision, perform delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Other duties:
  Maintains patient confidentiality. Keep management informed of high-risk situations. Demonstrate appropriate use in cleaning of equipment. Practice infection control, following OSHA guidelines and office policy.
• Maintain Medical Assistant certification and/or recertification. If not certified at the time of employment, you will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification. Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East. Adheres to department and office policies.

• Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required.
• Experience in electronic medical records (EMR/EHR) software required.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Strong written and verbal communication skills and ability to communicate and interact professionally with others.
• Ability to actively listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct…