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Customer Success Mgr./ CSM Customer Service Rep

Roadside Assistance Team Lead: Elevate Customer Experience

Job in Greenville, Pitt County, North Carolina, 27834, USA
Listing for: Camping World
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading roadside assistance provider is seeking a Roadside Assistance Team Lead to oversee the Intake Agent team. This role includes monitoring call quality, providing training, and analyzing performance metrics to enhance customer service. Candidates should have at least 2 years of customer service experience and strong communication skills. This full-time position offers hourly pay between $16.25 and $19.67, along with a comprehensive benefits package including medical, dental, and vision coverage.
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