Roadside Assistance Intake Agent Part-time

Camping World - 111 Red Banks Road [Call Center Representative] As a Roadside Assistance Intake Agent at Camping World, you'll:
Communicate effectively while maintaining a calm presence answering incoming calls from members requesting roadside assistance;
Collect, assimilate and verify key details to be able to relay the appropriate information to the dispatch teams to aid the member;
Input and work with various systems to document information accurately and efficiently;
Maintain confidentiality and comply with company policies and procedures;
Manage the call efficiently to maintain call metrics and quality scores.