Krystals Assistant Manager

Join to apply for the Krystals Assistant Manager role at Refuel Operating Company, LLC
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Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly, and fast for our guests, while focusing on restaurant operations.

• Creates a great energy in the restaurant and sets the team up for success.
• Empowers the team through Yes I Can.
• Communicates effectively and engages the team in regular huddles.
• Coaches and motivates the Shift Leaders and crew members.
• Recruits and develops top grade talent.
• Demonstrates commitment to goals and inspires others to deliver excellent performance.
• Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools.
• Serves those they lead through behaviors, actions and decisions.

• Serves as a role model to create memorable guest experiences.
• Coaches WOW service and creates a welcoming work environment.
• Takes actions to solve and celebrates guest feedback.
• Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly.

• Supports the Restaurant General Manager’s efforts in the community with local marketing & events.
• Supports company-wide promotions, product launches and product samplings.
• Helps the team execute local promotions.

• Responsible for executing Krystal 9 operating systems.
• Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met.
• Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP logs.
• Reviews inventory efficiencies to create product (truck) orders.
• Reviews inventory and evaluates food costs.
• Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records.
• Implements and follows up on operations and financial action plans.
• Analyzes sales and labor results throughout and after each shift.
• Maintains brand operating standards for product procedures, cleanliness standards and service expectations.

• Assists in compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
• Helps identify problems and conducts high‑level troubleshooting for restaurant equipment.

• Excellent people leadership and guest service skills required.
• Ability to work in a fast‑paced environment.
• Ability to communicate effectively with guests, team members and above restaurant leaders.
• Ability to resolve issues in compliance with Krystal standards.
• Available to work all shifts, weekends and holidays.

• Minimum of 1–2 years management experience.
• Must have a valid driver’s license.

• Must be able to lift up to 50 pounds of force frequently to move objects.
• Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds.
• Consistently handles product preparation.
• Ability to kneel and follow proper lifting procedures.
• Consistently lifts for product preparation, stocking and inventory.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Mid‑Senior level

Full‑time

Other

Retail