Jail Diversion Coordinator

Overview

Under the general direction of the Director, the Jail Diversion Coordinator conducts assessments, provides intervention, and referrals for justice-involved individuals living with serious mental illness or substance use disorders.

The coordinator works with detention center staff, community stakeholders, and the court systems to provide post-arrest diversion services. These services include holistic planning and case management/monitoring for up to one year. Services may include but are not limited to Assertive Community Treatment team (ACTT), Peer Support, Community Support Team (CST), Intensive Outpatient Program (IOP) Services, Psychosocial Rehabilitation (PSR), Narcotics Anonymous (NA), Alcoholics Anonymous (AA), and more.

Essential duties and responsibilities include, but are not limited to:

• Process requests for services by conducting intakes, obtaining/completing necessary assessments, social histories, and collecting documentation for the determination of program eligibility.
• Monitor the database of incoming referrals from both High Point and Greensboro Jails and coordinate engagement with them.
• Attend court hearings as assigned. Collaborate with the District Attorney’s Office/Public Defender.
• Assist with mental health and substance use grants.
• Provide accurate and thorough reports to hospitals after involuntary commitment.
• Provide appropriate service referrals to clients and/or family members either through the direct assessment process or when requests are made by phone.
• Act as liaison and consult with GCSTOP, Guilford County Reentry Programs and additional community agencies to maintain coordination of the intervention process. Network with appropriate organizations within Guilford County and maintain positive relationships with law enforcement agencies in Guilford County.
• Complete required documentation within 24 hours, to include case documentation, assessments, notes, etc.
• Collect and provide necessary data to quantify and evaluate outcome measurements.
• Provide input in developing protocols for program sustainability and enhancement.
• Assist with program development and expansion in Guilford County.
• Provide the director with information regarding new referrals for coordination and updates on open cases.
• May provide direction and leadership for interns, volunteers, or contract employees. Case managers.
• Develop and manage a stakeholder network of external partner agencies.
• Serve as an advocate for the individual and facilitate the Interdisciplinary Team in the development of the Individual Comprehensive Plan.
• Coordinate, implement, and monitor the Individual Comprehensive Plan.
• Provide mediation between the individual and the providers, guardians, family members, or the agency relative to the needs and desires identified by the individual.
• Assist in accessing community resources identified for the individual, family members, and/or providers.
• Participate in professional development opportunities.

Knowledge, Skills, and Abilities

Technical Knowledge

• Computers and electronic data processing
• Word processing software (i.e. Microsoft Word)
• Email (i.e. Outlook)
• Internet
• Electronic record keeping system
• Jail Management Software

Math Knowledge

• Basic math such as adding, subtracting, multiplying, and dividing

Personal Skills

• Flexibility in adjusting to changing circumstances, information, personnel, and customer needs
• Demonstrate a willingness to take initiative and work independently
• Understanding of and ability to practice safe working habits
• Brings others together to reconcile differences
• High level of integrity

Technical Skills

• Basic typing skills
• Excellent communication skills
• Good writing skills
• Ability to learn how to use the County's email, internet and other systems

Organizational Skills

• Effective time management and organizational skills

Communication Ability

• Ability to be culturally competent/humble with diverse populations
• Ability to communicate effectively to various groups of individuals in person, in written form and via telephone
• Positively represent the Guilford County Sheriff’s Office to customers, the public, other entities and external sources
• Develop/maintain…