Field Service Technician; Forklift

G&W Equipment, Inc. is a family-owned dealership for CAT® Lift Trucks, Mitsubishi Forklifts, and Jungheinrich Forklifts. We provide sales, service, and support for material handling and aerial equipment across North Carolina, South Carolina, and Georgia.

We’re looking for a Field Service Technician to join our Greensboro team. In this role, you’ll travel to customer sites to perform preventative maintenance, troubleshooting, and repairs on forklifts, aerial lifts, and other material handling equipment. You’ll work independently, interact directly with customers, and help keep their operations running smoothly.

Troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems

Maintain and repair both internal combustion and electric-powered equipment

Communicate effectively with customers and provide a positive, professional service experience

Use tablets and laptops for diagnostics, documentation, and internet-based resources

Follow all safety procedures and company standards while working independently in the field

Strong mechanical and electrical troubleshooting ability

Understanding of hydraulic systems and their components

Previous experience working on forklifts, heavy equipment, tractors, or similar machinery

Good communication and customer service skills

Ability to work independently and manage your daily schedule

Comfortable using technology for diagnostics and reporting

Valid driver’s license with a clean driving record

Must be able to pass pre-employment background check, drug screen, and physical

Competitive pay with paid time off

Extensive hands-on training and ongoing development

Flexible hours with opportunities for overtime

Company-provided vehicle, uniforms, tablet, and cell phone

401(k) plan with 100% company match up to 6%

Medical (HSA and PPO options), dental, and vision insurance

Company-paid short- and long-term disability coverage

Company-paid life insurance, with the option to purchase more

A stable, family-owned company that values long-term careers and teamwork

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