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Customer Service Representative ServiceTitan GreensboroCharlotte

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: MLS Electric
Full Time position
Listed on 2026-02-03
Job specializations:
  • Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
  • Health insurance

About MLS Electric:

At MLS Electric, we are dedicated to providing our customers with the best in electrical services. Since 2018, our team of licensed electricians has been committed to delivering quality, efficient, and timely service, ensuring safety and customer satisfaction. We specialize in maintenance, new installations, and the latest energy-saving solutions for homes and businesses.

Job Summary:

Join our dynamic team as a Sales and Customer Service Representative, focusing on EV Charger, Tesla Wall Pack, and Solar Installations. As a Tesla Channel Partner working with Duke Energy and regional EV customers, you will promote the adoption of sustainable energy solutions in Charlotte, Raleigh, and Durham.

Responsibilities:

  • Collaborate with customers and dealership sales teams to ensure new EV owners are equipped with home charging stations and energy products.
  • Coordinate with electricians and staff for installation scheduling.
  • Create marketing materials to showcase EV charging, Tesla Wall Packs, and solar benefits.
  • Address customer inquiries with enthusiasm and provide clear information.
  • Use CRM (Service Titan) to update customers and track project statuses.
  • Maintain accurate customer and project records.
  • Dispatch installation crews efficiently.
  • Manage client schedules for organized and punctual appointments.
  • Qualifications:

  • Excellent communication and phone etiquette.
  • Proven sales experience in Electrical, HVAC, Plumbing, or related industries.
  • Ability to multitask in a fast-paced environment.
  • High school diploma or equivalent.
  • MLS Electric is an equal opportunity employer committed to diversity. We offer competitive compensation, including health insurance, paid vacation, and professional development opportunities. Join us and be part of our team dedicated to excellence in sustainable transportation solutions.

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