Tire and Battery Service Advisor

Overview

Base pay range: $18.00/hr - $25.00/hr this range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Be a Team Member:
  Collaborate with team members to fulfill sales and service requests; educate other associates on tools, tasks, and resources; mentor new technicians; communicate and develop interpersonal skills for safe and efficient customer service.
• Be an Expert:
  Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and point-of-sale systems; apply knowledge to in-person selling and customer interactions.
• Be a Techie:
  Leverage digital tools to plan for and drive sales; improve the service experience and associate engagement; use handheld technology to make immediate business decisions related to services, safety alerts, product information, and training.
• Be an Owner:
  Manage equipment, tools, and supplies; monitor returns and special orders; operate cash registers and process transactions; ensure inventory accuracy and compliance; identify member needs and assist with purchasing decisions; resolve issues and document activities.
• Be a Talent Ambassador:
  Represent the brand by delivering high-quality service and products; train and support teammates; understand and address roadblocks to facilitate training.
• Adhere to company policies and ethics by applying applicable action plans and using the Open Door Policy in daily operations.
• Respect the Individual:
  Foster a culture of belonging, teamwork, and positive communication; support diversity and inclusion.
• Act with Integrity:
  Uphold high standards of integrity and compliance; model Walmart values; hold self and others accountable.
• Serve our Customers and Members:
  Deliver results with the customer at the center; make informed decisions considering impact on the team and stakeholders.
• Strive for Excellence:
  Show curiosity, take calculated risks, and embrace continuous improvement; adopt new technologies and support others through change.

• Minimum Qualifications: Valid state-issued driver’s license; 18 years of age or older.
• Preferred Qualifications: Auto service industry experience or Retail experience.
• Primary
  
  Location:
  
  4418 W Wendover Ave, Greensboro, NC , United States of America.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO may apply for vacation, sick leave, holidays, or other purposes.
• Other benefits include short-term and long-term disability, employee discounts, and education benefits (Live Better U).
• Additional compensation may include premiums based on schedule, facility, season, or work performed.

Note:

Walmart and its subsidiaries are committed to maintaining a drug-free workplace.