Sales Associate

Join to apply for the Sales Associate role at J.Mc Laughlin .

J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American sportswear brand that offers classic clothing with current relevance and a neighborhood feel retail environment. The brand focuses on style over fashion: straightforward, unpretentious, and devoid of excess. Our clothing reflects the tradition of sport, work, and play. With over 150 retail locations, each store is uniquely designed to reflect the town's color, character, and architecture.

This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment of respect, politeness, consideration, and empathy, fostering a family‑like atmosphere and a community focus. The company has an entrepreneurial spirit that provides great experience and career opportunities, complemented by incentive benefits.

J.McLaughlin is a specialty American sportswear and accessories brand headquartered in New York. Known for being “local and loyal,” we build meaningful relationships within each community and provide highly personalized service. We are a growing company that values a culture of kindness and cultivates an exceptional workplace atmosphere.

We are seeking a highly motivated, results‑driven Sales Associate for our retail store, passionate about classic American sportswear and capable of achieving goals while upholding the company’s ideals and standards. As a brand ambassador, the Sales Associate will take care of clients, sell, and create a unique shopping experience.

• Serve as the Brand Ambassador, embracing the company culture to build strong client relationships.
• Provide exemplary client service to create a customer‑centric, friendly retail environment.
• Drive sales by demonstrating extensive product knowledge and making appropriate suggestions.
• Use clienteling tools and outreach techniques to inform customers of upcoming events and new products.

• Support the store manager with daily operations and maintain areas of responsibility.
• Create and maintain a culture of kindness focused on clients and team.
• Maintain knowledge of current merchandise, pricing, and promotions.
• Use selling techniques to achieve sales objectives and close a sale.
• Understand sales plans, key metrics, and how they contribute to overall store success.
• Participate in store events and trunk shows, building a local and loyal retailer reputation.
• Use the POS system to collect accurate information and provide exemplary customer service.
• Plan and prioritize daily tasks, ensuring customer is the top priority.
• Assist with merchandising the sales floor and replenishment, adhering to visual standards.
• Address customer questions, inquiries, and concerns promptly.
• Communicate effectively with customers, supervisors, peers, and other store teams.
• Share best practices and ideas with peers across all markets.
• Execute direction from Retail Operations and Corporate Office.
• Maintain a clean, organized sales floor, stock room, and common areas.
• Adhere to company policies, procedures, and professionalism standards.
• Assist with opening, closing, and key holder duties when management is absent.
• Lead by example, maintaining the highest level of integrity at all times.

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Team player with strong communication and interpersonal skills.
• Proven track record achieving sales goals and accountability for results.
• Positive, self‑motivated, and customer‑centric.
• Demonstrates accountability, reliability, and professionalism.
• High energy and results‑driven.
• Adaptable to change with strong problem‑solving skills.
• Capable of multitasking while keeping the customer the top priority.
• Available for various shifts, including weekends and holidays.
• Comfortable standing for long periods; able to lift up to 30 pounds.

J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Location:

Greensboro, NC