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Deputy SSV Director

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Guilford County
Full Time position
Listed on 2026-02-08
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, General Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

General Statement of Duties

Responsible for assuring the proper implementation and internal and external coordination of the agency's programs and services. This includes oversight of the agency's major service divisions, including transportation, human resources, planning, and professional development functions. This position is responsible for strategic planning and organizational development, financial management of programs and the annual budget, organization of program implementation, human resources administration, and effective internal and community working relationships.

Oversees the agency’s disaster and emergency response duties. Acts on the Director’s behalf in his or her absence.

Distinguishing Features of the Class

The Deputy Social Services Director is responsible for assuring operational design and implementation of the agency's strategic planning activities. Responsible for ensuring that programs and services provided by each agency division are comprehensive, coordinated, and delivered in a manner consistent with the integration of services and the agency's overall mission and goals. This person plays a key role in the facilitation and leadership of the agency's management team and routinely represents the agency in community groups, task forces, interagency committees, and meetings and may represent the DSS Director at conferences or workshops at the state, county, or community level.

The primary functions include:

  • Financial Management and Program Oversight
  • Oversight of the Annual Budget
  • Strategic Planning and Human Service Evaluation
  • Partnership and Stakeholder Development
Duties and Responsibilities

Essential Duties and Tasks

  • Employee is responsible for assuring the operational performance of the agency. Planning work includes annual development of division specific plans that address program goals and performance expectations, reviewing and analyzing program data and statistics, exploring alternatives for new or improved methods of providing services and managing resources, providing input and information from external sources for consideration, problem solving to address deficiencies and concerns, and providing general direction and oversight.?
  • Employee works closely with the agency and County Information Technology staff to assure effective implementation of applicable technology.?
  • Employee provides clear and effective general operational leadership for the agency to include facilitating and leading the agency's management team which is tasked with identifying agency wide operational issues and developing and implementing solutions.?
  • Employee works with the Division Directors to determine the current and forecasted needs for the agency's budget. Employee is responsible for communicating to the agency Director regarding overall division functioning and specific program performance for each of the agency's major program areas.?
  • Employee helps to implement major state mandated programs to ensure conformance with State and Federal regulations and procedures. Employee assists with the strategic planning and execution of the agency's human resources system.?
  • Employee assures the design and implementation of the agency's professional development plan and resources to include enhancing general agency competencies for all staff, program specific competencies within the divisions and program areas, and overall management and supervision competencies.?
  • Perform related work as required?
Recruitment Standards Knowledge, Skills, and Abilities
  • Thorough knowledge of multiple social services program areas.?
  • Skill in the evaluation and analysis of social services programs.?
  • Skill in establishing and maintaining effective working relationships with staff from Federal, State, and local agencies as well as clients, the general public, and private sector providers.?
  • Skill in supervising a staff of professional and support positions.?
  • Ability to understand the application of automation as it relates to the program areas assigned.?
  • Ability to communicate effectively in oral and written form.?
Minimum Qualifications

Master s degree in Social Work or Public or Business Administration and five years of experience…

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