Bodily Injury Claims Specialist

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This role handles entry‑level insurance claims under close supervision through the life‑cycle of a claim including investigation, evaluation, and claim resolution.

This position includes training and development in the Company’s claims training program for the assigned line of insurance.

• Investigate, evaluate, and settle entry‑level insurance claims.
• Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products.
• Learn and comply with Company claim handling procedures.
• Develop entry‑level claim negotiation and settlement skills.
• Build skills to effectively serve the needs of agents, insureds, and others.
• Meet and communicate with claimants, legal counsel, and third‑parties.
• Develop specialized skills including estimating and use of designated computer‑based programs for loss adjustment.
• Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company.

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling.
• Ability to organize data, multi‑task and make decisions independently.
• Above‑average communication skills (written and verbal).
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues.
• Ability to maintain confidentiality and data security.
• Ability to effectively deal with a diverse group of individuals.
• Ability to accurately handle mathematical problems, including geometry and financial calculations.
• Ability to drive an automobile, possess a valid driver’s license, and maintain a driving record consistent with the Company’s underwriting guidelines.
• Continually develop product knowledge through participation in approved educational programs.
• Ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and an excellent compensation/benefits package. Competitive base salary, matched 401(k), fully‑funded pension plan (once vested), and bonus programs. Generous paid time off including holidays, vacation days, personal time, and sick leave.

Auto-Owners Insurance is an equal‑opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Associate

Full‑time

Finance and Sales

Insurance