Insurance Client Service Specialist

Our not-so-secret sauce.

Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn't happen overnight. It is a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Representative at Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

As our Client Service Representative on the Client Service Center Team, you will partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectations of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients.

Maintain open, effective communication and timely follow‑up.

Offices located in Greensboro.

Starting Shift for this team (earlier shifts awarded by seniority): 10:15 am to 7:15 pm.

Position requires Property & Casualty Insurance License. MMA will provide licensing course and licensing exam. Colleagues will be given two attempts to pass the exam.

We’d love to meet you if your professional track record includes these skills:

• High School graduate or equivalent education and/or related experience
• Strong interpersonal skills, especially telephone demeanor
• Independent thinking with an ambitious, goal‑oriented mindset
• Strong team player with worth ethic and willingness to help reach all goals
• Demonstrate proficiency of basic computer applications, such as Microsoft Office products

These additional qualifications are a plus, but not required to apply:

• Property & Casualty Insurance Experience
• Property & Casualty License

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

We value and respect the impact our colleagues make every day both inside and outside our organization. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

To view additional career opportunities, visit  or flip through our recruiting brochure:
Limitless Opportunities by Marsh McLennan… - Flipsnack.

Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.