Project Lead – L1

Job Title: Project Lead – L1 (IBM Sterling OMS Consultant)

Job : 100028

Location: Remote, United States

City: Greensboro, North Carolina

Posting

Start Date:

10/20/25

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. As a Project Lead – L1 at Wipro, you will manage and support the IBM Sterling OMS environment for our major clients remotely.

• Provide on-site coordination, guidance, and mentorship to offshore and on‑site support engineers and developers.
• Manage the queue of incoming support tickets, prioritize demands, and scope work for each release or resolution.
• Review work and code developed by the team to ensure quality and best‑practice adherence.
• Conduct daily stand‑up meetings and coordinate with the team to ensure progress is on track.
• Serve as the primary on‑site technical contact for major and critical production issues.
• Perform root cause analysis and provide expert‑level troubleshooting for complex problems within the Sterling OMS environment.
• Work with helpdesk and business teams to understand and replicate reported issues.
• Ensure fixes and patches are certified in QA environments before deployment to production.
• Interface with multiple levels of client personnel, maintaining and enhancing positive client relationships.
• Coordinate with cross‑functional teams such as middleware, database, and infrastructure to resolve issues.
• Facilitate the change control process and ensure necessary approvals for all code movements.
• Act as a client advocate, using the customer’s business perspective to approach issue resolution.

• Proficiency in Java and related technologies for customization and development.
• Experience with integration concepts such as REST, SOAP, and APIs.
• Strong knowledge of SQL (Oracle or DB2) for database‑related tasks.
• Deep knowledge of IBM Sterling OMS architecture, including modules such as Distributed Order Management (DOM), Global Inventory Visibility (GIV), and Payments.
• Experience in managing and mentoring technical teams.
• Excellent communication and client‑facing skills.
• Experience with change control processes and QA certification.
• 5–8 years of relevant experience.

The expected compensation ranges from $60,000 to $135,000 per year, depending on location, skill set, and experience. The role is eligible for Wipro’s standard benefits, including medical and dental coverage, disability insurance, paid time off (including sick leave), and other leave options.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.