Customer Success Manager
Listed on 2026-01-12
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IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Location: USA – Greensboro, NC preferred
Hybrid/ remote may be considered
Ops Veda is on a mission to transform how global enterprises run their operations. Our AI-powered platform enables leading brands to make smarter inventory, sourcing, and logistics decisions – delivering measurable impact on margins, service levels, and resilience.
We are looking for a Customer Success Manager to join our growing team. This role will be the face of Ops Veda to our enterprise clients, ensuring adoption, measurable ROI, and long-term value realization.
What You’ll DoSupport Enterprise Customers: Act as the trusted advisor for leading global brands across supply chain, operations, and digital transformation.
Drive Adoption & ROI: Champion best practices, train users, and help customers unlock value from our platform.
Own Strategic Relationships: Build and grow executive-level relationships that drive renewals, expansions, and advocacy.
Deliver Value: Go beyond support – help customers reimagine their operations and achieve business outcomes with AI-driven decision intelligence.
What We’re Looking ForExperience: 5+ years in Customer Success, Account Management, or Consulting for enterprise software clients.
Domain Knowledge: Familiarity with supply chain, ERP, logistics, or digital transformation strongly preferred.
Passion for Value: Someone who thrives on solving customer challenges and delivering tangible impact.
Strong Communicator: Ability to influence senior stakeholders and collaborate across technical and business teams.
Mindset: Proactive, relationship-oriented, and passionate about making customers successful.
What We OfferCompensation: Market-based base with generous variable incentives tied to customer success outcomes.
Benefits: Medical, Dental, and Vision insurance; 401(k) with company match; paid vacation; corporate card for travel.
Opportunity: Work with global enterprises on cutting-edge AI-driven transformation initiatives.
A collaborative culture that values initiative, ownership, and delivering results.
Ready to Drive Impact?If you love supply chain, thrive on making enterprise customers successful, and want to be part of a team delivering measurable business value, let’s connect.
If the above describes you, send your CV . Apply now and join Ops Veda’s mission to redefine enterprise operations with AI.
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