Dining Room Manager

Join to apply for the Dining Room Manager role at Greensboro Country Club
.

Hiring

Job Title:

Dining Room Manager

Location: Greensboro, NC

Greensboro Country Club was founded in 1909 and carries both the Distinguished Club and Platinum Club designations. The club operates two locations offering fine and casual dining, golf, tennis, fitness, and a vibrant community. A $19.1 M renovation of the Irving Park campus is underway, featuring a family‑swimming pool, adults‑only pool, splash pad, state‑of‑the‑art fitness facility, renovated restaurants (adult, family, outdoor, and fine dining), and updated clubhouse interiors.

An excellent opportunity for leaders with proven experience in private clubs or high‑end hospitality. The manager will enhance reversible hospitality culture and deliver memorable member experiences. The role may involve duties at both the Irving Park and The Farm campuses.

• Ala carte dining
• Fine dining
• Banquets

• Clubhouse Manager

• Effective team building and leadership skills.
• Strong planning and administrative skills, including budgeting.
• Training and management development experience.
• High attentiveness to member services and satisfaction.
• Superior communication skills, energy, creativity, and respect.
• 100% buy‑in into our "exceptional service" culture at GCC.
• Confidence to remain calm and poised in dynamic situations.

• Assist the Clubhouse Manager with budgeting, hiring, training, and team supervision.
• Oversee dining room staff operations, including service techniques, menu knowledge, sanitation, team building, conflict resolution, and regular staff evaluation.
• Support and develop team members, leading them to positive membership and guest satisfaction outcomes; collaborate when necessary.
• Ensure adopted standards of conduct and delivery are met, maintaining high standards of appearance, hospitality, service, and cleanliness.
• Explain clear performance expectations and provide necessary resources to enable staff effectiveness and exceptional ambience.
• Hold weekly staff meetings and schedule effectively, balancing financial appropriateness with member and guest satisfaction.
• Encourage staff involvement in operational decisions and foster a welcoming work environment.
• Maintain a strong, respectful presence with members and guests and communicate high‑level service expectations to diverse staff.
• Act with urgency and responsiveness while preserving quality and plan integrity.
• Respond to member/guest menu requests creatively, upholding the philosophy: "the answer is 'yes,' now what is the question?"
• Ensure compliance with health and safety, liquor, and food and beverage regulations; stay current on industry matters.

• Excellent knowledge of multi‑dimensional a‑la‑carte dining and banquet services.
• Exceptional communication, interpersonal, and customer service skills.
• Passionate leader with strong credentials and a proven track record of inspiring Platinum‑level services in hospitality or membership settings.
• Sound judgment and strategic issue‑solving ability.
• Proactive team builder with a history of attracting, developing, and retaining high‑performing staff.
• Intuitive, sincere, and visibly engaged presence with members and staff.
• Strong technology skills, including Microsoft Office and POS systems; comfortable using technology without losing high‑touch member relations.

• Bachelor’s Degree from a four‑year university or college, preferably in Hospitality Management.
• In lieu of a degree, CMAA private club, resort, or hospitality experience will be considered.

Compensation:
Commensurate with experience. Employee benefits include club‑sponsored health and dental insurance, voluntary vision, short‑term disability, FSA, employer‑paid life insurance, long‑term disability, holidays, vacation and personal leave, employee meals, and club‑sponsored 401(k).

Please visit our website at www.greensborocc.org to apply under career opportunities or forward your resume directly to b.wilkerson
.