Multi-Task Front Office​/Phone Room

Eagle Gastroenterology, 1002 North Church Street, Suite 201, Greensboro, North Carolina, United States of America

Posted Tuesday, September 23, 2025 at 4:00 AM

Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more! Eagle Physicians & Associates Gastroenterology office is seeking dynamic and self-motivated Multi-task Front Office/Phone Room staff to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office.

Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!

Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:

Paid Maternity/Paternity Leave:
After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro‑rated based on FTE status.

Influenza Vaccine Requirement:
As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

• Check encounter forms against appointment schedule and make any necessary corrections.
• Answers telephone and communicates messages to the appropriate person.
• Greets patients, with positive attitude.
• Make patient appointments when necessary.
• Update demographic and insurance information on patients at check‑in.
• Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
• Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
• Assist with scanning of medical records.
• Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
• Displays a team‑oriented spirit, indicated by a willingness to assist where and whenever needed.
• Attends meetings as required.
• Writes legibly and with correct grammar and sentence structure.
• Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
• Vision:
  Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
• Mission:
  Eagle Physicians will provide patient‑centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
• Values:
  Integrity, Compassion, Trust, Professionalism and Respect.