Quality Control Manager, Forensics

Set the Standard for Excellence — Quality Control Manager, Forensics

Precision matters. Credibility matters. The City of Greensboro Police Department is seeking a Quality Control Manager for its Forensic Services Division
—a leadership role for a professional who understands that behind every investigation is a system that must be accurate, defensible, and trusted. This position is central to protecting the integrity of forensic work that supports public safety and justice.

Estimated Hiring Salary Range
: $82,911.00 - $89,676.00 Full Salary Range
: $68,154.00 - $ Annually

Benefits
:
The City of Greensboro offers an outstanding benefits package that supports your well-being. Learn more Here

Monday-Friday 8:00 am - 5:00 pm

The Forensic Services Division provides specialized inspections and services in friction ridge analysis, firearms and toolmarks, crime scene investigations, forensic imaging, and property and evidence management. The Division supports law enforcement, the courts, and the community by delivering scientifically sound, objective, and defensible forensic services. Quality, consistency, and accountability are foundational to everything the Division does.

• Purpose-driven leadership
  :
  Your work directly supports justice, public trust, and investigative integrity

• Professional respect
  :
  This role is empowered to make decisions, set standards, and lead improvements

• Inclusive environment
  :
  We value diverse perspectives and collaborative problem-solving

• Continuous improvement mindset
  :
  Training, innovation, and excellence are not optional—they’re expected

The Quality Control Manager coordinates and administers inspection service quality across all forensic disciplines while ensuring compliance with ISO/IEC 17020 standards
, applicable laws, and departmental policies.

• Developing, implementing, and maintaining the Division’s Quality Assurance System

• Leading efforts to expand accreditation to include crime scene investigations

• Conducting audits and monitoring forensic practices for compliance and consistency

• Investigating nonconformities and managing corrective actions and root-cause analyses

• Providing on‑site procedural oversight during inspections and field operations

• Managing proficiency testing programs, including internal test development

• Coordinating court testimony reviews and customer feedback programs

• Drafting and updating quality‑related policies, procedures, and training materials

• Organizing and delivering training for staff and community partners

• Overseeing equipment maintenance, calibration, vendor selection, and purchasing activities

This role requires confidence, attention to detail, and the ability to balance technical expertise with leadership.

This position offers a strong pathway into:

• Senior Forensic or Accreditation Leadership

• Department‑wide Quality, Compliance, or Risk Management roles

• Executive leadership within forensic or public safety operations

If you are driven by accuracy, accountability, and continuous improvement—and want your work to directly support public safety—we encourage you to apply.

Apply today and help the City of Greensboro Police Department uphold the highest standards in forensic services.

• Bachelor's Degree or higher with 7+ years of full-time experience in forensic inspections or testing, including at least five (5) years as an administrative/accreditation specialist, operator, supervisor, or manager performing quality assurance duties in accordance with ISO/IEC 17020 or 17025 standards.
  • Or an equivalency of an Associate's Degree with 14+ years of full-time experience in a forensic inspection or testing, including at least five (5) years as an administrative/accreditation specialist, operator, supervisor, or manager performing quality assurance duties in accordance with ISO/IEC 17020 or 17025 standards.
• Must obtain the following: within 6 months of hire date:
  • National Crime Information Center General Inquiries (Model
    1)
  • First Responder/CPR, and Traffic Control certifications.
• Must obtain the following…