HR Training Coordinator

Learning and Development functions play a critical role within organizations. Staff development professionals are typically tasked with filling multiple, overlapping roles to ensure that employee development opportunities are easily accessible to staff across organizations. Employees, or human capital, are an organization’s greatest resource for achieving its goals and objectives. Our Learning and Development Team offers a robust array of services that is designed to align employees’ goals and performance with that of the organization.

We seek a dynamic, innovative staff development professional that would enjoy being part of our small, talented and driven learning and development team!

Coordinates and performs a variety of staff development activities for the County or Human Resources department to help the organization meet its employees' learning and development needs across County service departments. The position supports the design, development and delivery of courses and supports training metrics and resources in support of the organization's overall business objectives.

An employee in this class designs, develops, and implements a variety of development and training programs for Guilford County Government departments and staff. Work includes conducting training needs assessments, planning staff resources and times and dates, and coordinating or facilitating the instruction of the programs. Work requires long‑term planning, considerable knowledge of development and training design and implementation, and ability to work with external and internal resources to implement the required and needed staff development efforts.

Work is under the supervision of an HR Manager and is evaluated through conferences, observation, review of training efforts and evaluations, and records and reports.

• Designs, develops and implements learning content, including the delivery of selected courses and related administrative tasks
• Delivers learning content via multiple media, such as in‑person, virtually and/or blended learning format
• Identifies gaps between desired and actual performance required to meet organizational business needs and determines performance deficiencies and aligns learning solutions with business goals
• Measures and analyzes the effectiveness of learning and performance improvement with an emphasis on performance metrics, including behavioral change and business results
• Proactively performs general program support to ensure successful learning events, including acting as a point of contact for assigned tasks/programs/projects and answering logistical and content‑related questions
• Translates strategies into objectives and metrics within training materials that provide skills and knowledge application.
• Establishes and maintains good working relationships with Subject Matter Experts
• Provides support to external vendors that supply elearning or other content and delivery expertise
• Performs additional duties as required.

• Considerable knowledge of training theory, principles, and techniques, with special emphasis on adult learning and techniques.
• Considerable knowledge of training resources, equipment, and materials.
• Considerable knowledge of curriculum and course design, instructional methods, and training needs assessment and evaluation systems and methods.
• Working knowledge of human motivation, leadership styles, and human behavior.
• Skill in group dynamics, training, and consultation.
• Ability to exercise sound judgement in assessing training needs, developing objectives, recommending training programs and activities, and evaluating training programs.
• Ability to develop curriculums, course outlines, and training goals and objectives.
• Ability to adapt and communicate information to a wide range and level of employees and situations.
• Ability to plan, organize, and implement a wide variety of training programs.
• Ability to communicate effectively in oral and written forms.
• Ability to develop and maintain effective working relationships with…