Business Services Coordinator

The Business Services Coordinator performs a variety of business, fiscal, and administrative functions to address the business needs of the Civil, Architectural, and Environmental Engineering Department. Work involves a variety of functional activities. Work involves the supervision of others. The position works closely with the department chair, faculty, students, and department stakeholders (potential student employers). The position serves as a key resource by researching, anticipating, and preparing needed communications, and managing department budgets.

This position is dedicated to coordinating business and financial processes, reports, and records for the Civil, Architectural, and Environmental Engineering Department.

Primary Function of Organizational Unit

The College of Engineering at North Carolina Agricultural and Technical State University invites applications and nominations for this key leadership position. North Carolina A&T State University is a public land grant university that enrolls over 14,000 students.

The College of Engineering, with over 2,500 students, has EAC ABET-accredited undergraduate programs in Architectural, Bioengineering, Biological, Civil, Chemical, Computer, Electrical, Industrial, and Mechanical Engineering, as well as a CAC ABET-accredited program in Computer Science. At the Graduate level, the College has 8 Masters of Science Degree programs, and 5 Doctoral programs. Additional information about the College and the University can be found t.edu/coe.

The Civil, Architectural and Environmental Engineering (CAEE) Department within the College of Engineering is a uniquely interdisciplinary association of faculty and students with complementary interests and expertise. The CAEE Department is committed to quality teaching, research and advising. The department takes great pride in preparation of students to excel in their professional careers. The department encompasses two undergraduate programs:
Civil Engineering Architectural Engineering.

Work Hours 8:00 AM - 5:00 PM;
Monday - Friday (some evening work may be required) Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency Communication Duties

Develops and edits written documents and reports of information that spans across functional areas.

Provides documentation to explain and support conclusions. Communicates interpretative information that spans across functional areas. Respond to non-routine inquiries.

(1) Develops and composes presentation materials and speeches for the Chair in a variety of settings.

(2) Anticipates the need to initiate and draft written communication for the Chair's review.

(3) Composes and/or generates correspondence as requested by Chairperson or Directors (e.g., late fees for graduate students, letters to department donors, correspondences to students, etc.).

(4) Proofreads documents for typos, addition errors, correct coding, whereby professionalism and accuracy are primary considerations.

(5) Greets all visitors (staff, faculty, administrators, vendors, students, parents, and all department visitors) courteously and as our customer.

(6) Offers accurate, current information and responsible for demonstrating an "I care" attitude in all interfaces.

(7) Other responsibilities as assigned by the Chair

Required Competency Business and Records Administration Duties

Manages a variety of business and records functions. Performs research, data collection, analysis of information, and report writing. Interprets policies and procedures to facilitate and ensure the application of sound business practices. Integrates policies and procedures with work units external to the organization.

(1) Processes Internal Salary Authorization Forms (ISAFs) for faculty and release-time forms, prepare packages for new hires of faculty and students.

(2) Opens and sorts the Chair's mail; important items should be flagged and the responses planned with Chairperson.

(3)…