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Customer Service Rep Ecommerce

Senior DTC Customer Service Leader — E‑Commerce & BPO

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Kontoor Brands
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading apparel company is seeking a Sr. Manager, DTC Customer Service to direct a team providing essential ecommerce services. This role requires 5+ years of customer service experience and strong leadership skills. The ideal candidate will manage a contact center, collaborate with senior management, and drive improvement in customer satisfaction. A bachelor's degree is preferred. This position offers a competitive benefits package with a focus on employee well-being.
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Position Requirements
10+ Years work experience
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