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Client Relationship Manager

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: The Strickland Group
Full Time, Part Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Business
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Join Our Team as a Client Relationship Manager – Cultivate Strong Partnerships and Drive Client Success!

Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We’re looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you’ll be the key liaison between our organization and our clients—ensuring a positive, results-driven experience every step of the way.

Why You’ll Love This Role
  • 💼
    Supportive Onboarding & Training: Whether you’re a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed.

  • Flexible Work Options: Full-time or part-time roles available with remote flexibility.
  • 📈
    Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles.
  • 💰
    Competitive Compensation: Base salary plus performance-based bonuses and incentives.
Key Responsibilities
  • Build and nurture strong, long-term relationships with clients.
  • Serve as the primary point of contact, ensuring client needs are met with excellence and care.
  • Understand client goals and collaborate with internal teams to deliver tailored solutions.
  • Monitor client satisfaction, resolve issues, and continuously improve the client experience.
  • Track account activity, prepare performance reports, and recommend improvements.
  • Identify opportunities for upselling, cross-selling, and deepening client partnerships.
What We’re Looking For
  • ✔ Exceptional communication and interpersonal skills
  • ✔ Strong problem-solving and conflict-resolution abilities
  • ✔ Organized, detail-oriented, and capable of managing multiple client accounts
  • ✔ A service-oriented mindset with a focus on client success
  • ✔ Experience in account management, customer service, or client relations is a plus (but not required)
  • ✅ Paid training and continuous support
  • ✅ Health insurance and retirement plan options
  • Performance-based bonuses and recognition programs
  • Advancement opportunities into senior leadership and strategic roles
Ready to Make a Difference?

If you're excited about building lasting client relationships and helping clients achieve their goals, we’d love to connect with you!

👉
Apply today and join us as a Client Relationship Manager
—where service meets success.

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