Client Relationship Manager
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-01-22
Listing for:
The Strickland Group
Full Time, Part Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join Our Team as a Client Relationship Manager – Cultivate Strong Partnerships and Drive Client Success!
Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We’re looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you’ll be the key liaison between our organization and our clients—ensuring a positive, results-driven experience every step of the way.
Why You’ll Love This Role- 💼
Supportive Onboarding & Training: Whether you’re a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed. - ⏰
Flexible Work Options: Full-time or part-time roles available with remote flexibility. - 📈
Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles. - 💰
Competitive Compensation: Base salary plus performance-based bonuses and incentives.
- Build and nurture strong, long-term relationships with clients.
- Serve as the primary point of contact, ensuring client needs are met with excellence and care.
- Understand client goals and collaborate with internal teams to deliver tailored solutions.
- Monitor client satisfaction, resolve issues, and continuously improve the client experience.
- Track account activity, prepare performance reports, and recommend improvements.
- Identify opportunities for upselling, cross-selling, and deepening client partnerships.
- ✔ Exceptional communication and interpersonal skills
- ✔ Strong problem-solving and conflict-resolution abilities
- ✔ Organized, detail-oriented, and capable of managing multiple client accounts
- ✔ A service-oriented mindset with a focus on client success
- ✔ Experience in account management, customer service, or client relations is a plus (but not required)
- ✅ Paid training and continuous support
- ✅ Health insurance and retirement plan options
- ✅ Performance-based bonuses and recognition programs
- ✅ Advancement opportunities into senior leadership and strategic roles
If you're excited about building lasting client relationships and helping clients achieve their goals, we’d love to connect with you!
👉
Apply today and join us as a Client Relationship Manager
—where service meets success.
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