Administrative Support Assc

Overview

Requisition Number: S3076

Position Number: 999762

Position Classification

Title:

Administrative Support Associate

Functional

Title:

Administrative Support Assc

Position Type:
Staff

University Information:
Located in North Carolina’s third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG is recognized nationally for academic excellence, access, and affordability. It is ranked as the No. 1 most affordable institution in North Carolina for net cost by The New York Times and No.

1 in North Carolina for social mobility by The Wall Street Journal. It has designated status as an Innovation and Economic Prosperity University and a portfolio of more than $67M in research. The University’s 2,600 staff contribute to an annual economic impact exceeding $1B in the Piedmont Triad region.

Primary Purpose of the Organizational Unit:
Our mission is to provide collaborative health care designed to empower students to develop lifelong skills that enhance their physical, psychological, and wellness status, and to create a supportive and professional environment that encourages student success and retention.

Student Health Services:

• Provides student-centered medical, counseling, and wellness services which are affordable and accessible.
• Utilizes a multidisciplinary and collaborative approach to wellness and health care.
• Promotes professional excellence, responsiveness, and ethical practice.
• Is committed to the support of the educational, research, and service missions of the University.

The Counseling Center Administrative Support Associate is responsible for:

• Assisting with handling all tasks associated with the Counseling and Psychological Services reception desk (patient check-in and check-out, answering telephone calls, assembling clinic records, etc.).
• Appointment scheduling and managing provider schedules.
• Other related administrative duties as assigned.
• This position is located in the Counseling and Psychological Services Reception Desk area and functions as a member of an active work team (consisting of 15 therapists, 3-4 trainees, and 2 Administrative Support Associates) with cross-training in, and responsibility for, other administrative functions.
• This position requires efficient organization skills, knowledge of basic health information management conventions, an ability to work with a diverse group of people with varying knowledge and understanding of counseling, compassionate communication skills as required to deal with students in distress, and an ability to respond proactively within a growing, dynamic, ever-changing work environment.

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

• Prior experience in a university environment.
• Prior experience and demonstrated proficiency with Excel, Banner 9, Chrome River, and web-based software applications.
• Prior experience and demonstrated skill with customer service etiquette, Mental Health, and Psychiatry knowledge.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Applicants are required to upload a list of at least three (3) professional references that includes:

$36,895 - $37,262

Student Health Services - 44604

8 am - 5 pm Monday - Friday

12

Administrative & Managerial

Administrative Support Associate

01/29/2026

02/19/2026

1.000

Non-Exempt

Front Desk…