Parts Administrative Assistant

Are you a Parts Administrative Assistant searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

Responsible for assisting members of the parts department with clerical and administrative functions.

• Prepares, logs, and tracks factory orders.
• Inputs purchase orders in accounting software.
• Assists the accounting department with inventory cycle counting.
• New part set up.
• Responsible for filing documents in the parts department.
• Assists with processing packing slips.
• Responsible for invoicing all direct ship orders, extended compressor warranties and any airfreight charges on warranty parts.
• Pulls claims that have been deleted or closed and post them accordingly.
• Maintains office supplies and monitor’s inventory.
• Provides clerical support by preparing reports and correspondence, answering the telephone, scheduling appointments and maintaining files as needed.
• Flexibility to work overtime/weekends, as required.

• Demonstrate and promote a spirit of cooperation and teamwork throughout the Company.
• Continually look for ways to improve our processes and ability to serve our customers effectively.
• Improve personal performance on a continual basis.

• Provide responsive, professional and diplomatic customer service.
• Answer customer calls and correspondence quickly and pleasantly.
• Communicate with customers in a friendly, professional, and patient manner.
• Perform all duties with the goal of building and maintaining long-term customer relationships.
• Immediately addresses any customer’s concern and requests the involvement of other Company personnel as required.

• Follow all company safety programs and report any non-compliance to Parts Administrative Supervisor.
• Notify Parts Administrative Supervisor or Safety Manager of any unsafe conditions.

None.

• Education and/or
  
  Experience:
  
  High school diploma or general education degree (GED); and one+ year related experience; or equivalent combination of education and experience.
• Computer
  
  Skills:
  
  Proficiency in Microsoft Office programs, general familiarity with computer systems, and the ability to learn new software applications as required. The associate must be able to type 45 wpm accurately. Knowledge of Net Suite and software used by Trane is a plus.
• Certificates, Licenses, Registrations: None.
• Language
  
  Skills:
  
  Ability to read and write. Ability to effectively communicate with co‑workers and customers. Ability to understand and translate correspondence from dictation.
• Mathematical
  
  Skills:
  
  Must possess basic math skills. Ability to perform basic math operations using units of American money, weight measurement, volume and distance.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Physical Demands: While performing the duties of this job, the associate is regularly required to use hands to operate computer keyboard, and telephone and effectively communicate with others. The associate frequently is required to sit and reach with hands and arms. The associate is occasionally required to stand; walk; and stoop or kneel. The associate must occasionally lift and/or move up to 25 pounds.
  
  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
• Work Environment: This position works in a typical office/parts store/warehouse environment. The noise level in the work environment is usually moderate.

• Ability to pass drug screening.
• Ability to prove US employment eligibility.

I agree to perform the above referenced duties while upholding our company values.