Administrative Support Specialist

Position Overview

This Administrative Support Specialist provides essential administrative, clerical, and office‑support duties to the Associate Dean for Academic Affairs and Executive Assistant of the College of Engineering (COE). Responsibilities include preparing documents and reports, using office technology, compiling records, organizing and maintaining files, posting information, greeting and assisting visitors, answering phones, scheduling rooms for COE events and classrooms, distributing mail, photocopying, and supporting special projects and events.

Minimum:
High School Diploma or equivalent and one year of related office experience; or an equivalent combination of training and experience.

Preferred:
Ten years of experience.

• Commitment to cultural diversity and ability to work with diverse groups.
• Microsoft Office Suite, Banner Student, Degree Works, Qualtrics.
• Keyboarding, professional administrative support development, customer service, web searching.
• High School Diploma.

Conveys information through various media. Exhibits excellent editing and proofreading skills, and communicates orally and in writing with visitors, students, faculty, staff, and the public. Maintains detailed calendars and records, manages logistics for program activities, and coordinates email, phone calls, and mailbox routing. Seeks opportunities to improve departmental efficiency.

Provides administrative assistance to the Associate Dean and Executive Assistant, manages department records, hosts industry and academic visitors, supports daily front‑office activities, and creates meeting agendas. Schedules internal and external visitors and assists with project tasks.

Collects, analyzes, compiles, and processes records and reports using software and tools. Maintains the COE Faculty and Staff directory, processes letters and packages, monitors office supplies, and establishes an efficient filing system for correspondence and documents.

• Working Title:
  
  Administrative Support Specialist
• Competency Level: Journey
• Position Number: 002262
• Recruitment Range: $37,486 – $44,510
• FLSA:
  Non‑Exempt
• Appointment Type:
  Permanent – Full time
• FTE: 40 hours/week, 12 months
• Organizational Division:
  College of Engineering

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401(k), 403(b), 457(b) and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount

North Carolina A&T State University is an Equal Opportunity and Affinity Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Applicants must complete and submit an electronic application. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD‑214 form during the application process. Final candidates are subject to criminal and sex‑offender background checks. North Carolina A&T State University participates in E‑Verify.

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina within a 2‑hour commuting distance of their assigned duty station.