Protective Services Supervisor – LifePath Independence

Job Category:

Exempt [X]
Non-exempt[_]
Updated:
Jan 2026

Life Path
JOB POSTING

TITLE:

PROTECTIVE SERVICES SUPERVISOR [$1500 SIGN ON BONUS]

The Protective Services Supervisor (PSS) is responsible forthe clinical and programmatic operation and supervision of the Protective Services Department.

The PSS has direct responsibility for implementation and daily operation of the program and ensures that itoperatesfor the maximum benefit of consumers through supervision of Protective Services Workers and on-going collaboration with other

LifePathstaff members, thecommunityand the statewide Protective Services network.

The role encompasses compliance with regulations, policies and procedures for operations as defined by the Executive Office of Aging and Independence (AGE).

Master’sdegree preferred (Bachelor’s Degreeconsidered) from an accredited school in social work, psychology, counseling, human development,nursingor gerontology. Five years of direct service experience with elders. Two years of supervisory and administrative or program management experience.

• Organizational skills:
  Manages time effectively, prioritizes tasks, sets goals, and develops systems for achieving those goals. Attends multiple responsibilities simultaneously and handles complex projects.
• Critical Thinking:
  Highly adept at interpreting statutes and regulations, manages emergency situations with sound judgment and urgency.
• Clinical:
  Proficient in handling complex cases, strong assessment skills, and knowledge of trauma-informed practices.
• Communication & Interpersonal skills:
  Professional verbal and written communication skills. Good listening and engagement skills. Establishes rapport and effectively engages in difficult conversations. Demonstrates cultural sensitivity.
• Leadership/Supervisory
  
  Skills:
  
  Strong supervisory skills to train, coach, evaluate, and support staff. Builds strong teams. Thinks strategic and builds alignment with program and agency goals. Inspire others. Acts as ambassador for the Protective Service Program and the greater agency.
• Collaboration:
  
  Effectively forms and encourages strong relationships with internal and external partners, navigates complex social and healthcare systems.
• Results Driven:
  Self-motivated and proven ability to meet short-term and long-term goals. Identifies opportunities for improvement, leads through change, and implements best practices.
• Computer & Technical Proficiency:
  Advanced level of proficiency in software and database comprehension and practical application. Intermediate to advanced practical application of MS Word, Excel, and Google suite skills. Competence in virtual platforms such as Zoom/Google Meet and basic AV/PA set up and ability to troubleshoot equipment issues. Advanced ability to create reports, spreadsheets, linking workbooks, and perform data mining and analysis.

Position pays $55,000 -$65,000 per year, 6% pay differential for bilingual skills. Opportunity to earn additional compensation by serving on the on-call team after six months of service but not required. There is a $1500 sign-on bonus.

It is a full-time position, M-F, 35 hours per week, with a requirement to be available to work off hours in emergencies and to attend training.

This is a key position accompaniedwithmileage reimbursement, excellent work environment and an outstanding benefits package including;

Health, Dental, Vision, Company-paid Life Insurance, Short-termdisabilityand HRA.Additionally the position offers a 401K retirement plan, flex scheduling/hybrid workoptionsand generous paid time off.

Pleasesubmityour cover letter and resume.

1. Staffing & Staff Development:
Hire and train qualified staff, develop a backup system to assure department effectiveness during problematic periods such as unexpected vacancies and high volume. Ensure staff are knowledgeable about other agency programs. Provide verbal and written evaluation of workers, identify strengths and training needs through record review, observations of workers in the field, and input from other agency professionals.

2. Supervision:
Provide individual and group supervision to Protective…