Relief Safe Haven Counselor, Greenfield
Listed on 2026-02-01
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Healthcare
Mental Health, Community Health
Relief Safe Haven Counselor, Greenfield
Clinical & Support Options, Inc.
Location:
Greenfield, MA
CSO is looking for Relief Counselors for our Safe Haven program in Greenfield. CSO's Safe Haven is a 24‑hour/day, 7‑day/week fully supported transitional housing program. Safe Haven provides beds for chronically homeless individuals residing in Franklin or Hampshire Counties. This program is peer‑lead and staffed with Counselors and Case Managers.
This position will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component. Evening and weekend shifts are available.
Starting pay: $18.50/hour. Premium shift pay for overnights.
You Will- Establish a 1:1 therapeutic relationship with each program client
- Provide support and safety for clients utilizing the program
- Assist clients with activities of daily living, including self‑care, cooking, recreation, and medication responsibilities according to individual treatment plans
- Prepare daily evening meal for clients and staff when working the evening shift
- Participate in treatment planning and clinical referrals as part of case management duties
- Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed
- Participate in ongoing in‑service training for the purpose of maintaining, developing, and sharing counselor skills
- Medication administration and documentation
- Occasional food shopping and purchasing of supplies when needed for daily program operations
- Present cases to insurance companies and obtain prior approvals as assigned
- Provide client transportation as needed
- Bachelor's or Associate's degree or High School Diploma with 2 years of relevant Human Services experience
- Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply.
Values We Seek- Positive – maintaining resiliency and focusing on solutions
- Respectful – collaborating and effectively communicating
- Insightful – demonstrating self‑awareness and effectively priority setting
- Conscientious – taking accountability and applying feedback
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we’re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.
At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO offers training in:
Trauma Informed Care, Motivational Interviewing, Mindfulness Skills, and more.
EOE/AA
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